Avaya BCM 4.0 Unified Messaging Guía de configuración descargar pdf (Pagina 85)

Chapter 4 Troubleshooting 85

BCM 4.0 Unified Messaging Configuration Guide

CPTrace settings

The CPTrace settings are stored in the Windows registry. The existing settings are used each time

you run CPTrace.

Table 2 CPTrace Settings

CPTrace Settings

Descriptions

IMAP/SMTP

Logs all IMAP/SMTP traffic

Desktop client

Logs internal Outlook, Lotus Notes and GroupWise traffic

Audio Player

Logs Audio player traffic

File

File writes logs to a file. Check this box and type a file name and

extension to maintain the log. You can include a directory path such

as c:\my player. When you close CPTrace with the File check box

selected, the Desktop client continues to write information to the file

selected. This slows down the Desktop operation slightly.

The log file never gets larger than 1MB. When the file size reaches

1MB, 10 percent of the file is purged, starting with the oldest data.

If you select the File check box and close CPTrace, you receive a

warning that File tracing is still enabled and you are asked whether

you want to leave file tracing on. Click Yes to leave file tracing enabled.

Window Window writes logs to the display window.

Erase Erase deletes the log file from the directory you defined for it. A

message appears that asks you to confirm the deletion.

Clear Clears the display window

Save A Save As dialog box appears that you can use to save the trace to a

text file. The default file name is CPTrace.txt. This file is stored in a

temporary directory.

Always on top Check this box to keep the CPTrace tool on top of other windows.

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Avaya BCM 4.0 Unified Messaging Guía de configuración Pagina 85