
28 Chapter 3 Installing and configuring Unified Messaging
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Configuring mail delivery folders for Outlook
Microsoft Outlook is automatically configured when you install Unified Messaging. By default,
CallPilot messages are stored in a separate message store from the Outlook Inbox. Nortel
recommends that subscribers keep their CallPilot messages separate from their Outlook messages.
Keeping CallPilot messages separate makes it easier to prioritize messages and identify message
types.
If the subscriber requests it, you can configure Outlook to store all incoming e-mail and CallPilot
messages in the CallPilot message store.
To specify where to deliver e-mail messages
1 On the Outlook window, on the Tools menu click Services
or
if you use Outlook XP or 2003, click on the Tool s menu and then click E-mail accounts.
The E-mail account window appears.
Select View or Change existing E-mail accounts.
Click Next.
2 Click the Delivery tab.
3 From the Deliver new mail to the following location list, select CallPilot Messaging Store
and click the up arrow to move it to the top of the list.
4 Click the OK button.
Note: If you configure the e-mail client to deliver messages to the
CallPilot Inbox, all e-mail messages are stored on the subscriber’s hard
drive. After the message is delivered, the messages no longer resides on
the Exchange server.
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