Avaya Administering Aura Session Manager Release 6.1 Manual de usuario descargar pdf (Pagina 460)

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101

Changing status of an alarm

The status of an alarm can be:

• Acknowledged: Maintenance support must manually set the alarm to this state,

indicating the alarm is under investigation.

• Cleared: Maintenance support must manually set the alarm to this state, indicating that

the error condition has been resolved.

Procedure

1. On the System Manager console, under Services, click Events.

2. Click Alarms in the left navigation pane.

3. On the Alarming page, select an alarm and click Change Status.

You can select multiple alarms.

4. Click on the status that you want to apply to the selected alarms.

Exporting alarms

Alarms can be exported to a Comma Separated Values (.csv) file. You can open the CSV file

using a text editor such as Wordpad or a spreadsheet application such as Microsoft Excel.

Procedure

1. On the System Manager console, under Services, click Events.

2. Click Alarms in the left navigation pane.

3. On the Alarming page, perform one of the following steps:

• To export an alarm to a CSV file, select an alarm and click More Actions >

Export Selected.

• To export all the alarms to a CSV file, click More Actions > Export All.

4. Click Save to save the exported file to the local disk.

Filtering alarms

The criteria for filtering the alarms are Severity, Status, Host Name, Message, Identifier, and

M/E Ref Number. You can use more than one filter criterion on the selected alarms.

Managing events

460 Administering Avaya Aura

Session Manager November 2010

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