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Avaya Video Conferencing Manager Deployment Guide 23
Integrating a Third Party Scheduler
Integrating a third party scheduler allows users to schedule calls in Avaya Video Conferencing Manager
without having a Avaya Video Conferencing Manager user account. Without this feature, users of video
and voice communications systems typically must call a help desk or similar scheduling facility to schedule
a call through Avaya Video Conferencing Manager.
Integrating Microsoft Exchange Server with Avaya Video Conferencing
Manager
Integrating Microsoft Exchange Server with Avaya Video Conferencing Manager includes the following
features:
• Users can schedule calls in Avaya Video Conferencing Manager through Microsoft Outlook.
• Avaya Video Conferencing Manager administrators can use email commands to manage video
communications devices. Refer to Managing a Device Through Email.
• Human participants in video calls scheduled in Avaya Video Conferencing Manager through Microsoft
Outlook can specify an external video system. Refer to Specifying a Preferred Method of Participation.
Prerequisites
Ensure that you have reviewed and completed tasks in the following sections before integration:
• Preparing for a Avaya Video Conferencing Manager Deployment
NOTE Install the Microsoft Exchange Server version listed in Third Party Scheduling
Applications or in the release notes for Avaya Video Conferencing Manager.
• Hardware and Software Prerequisites
• Installing Avaya Video Conferencing Manager
• Configuring Your Environment
Microsoft Exchange Server Integration Overview
Task 1: Create an email account in Microsoft Exchange Server for Avaya Video Conferencing
Manager
Avaya Video Conferencing Manager monitors this email account to provide scheduling integration with
Microsoft Exchange Server and Microsoft Outlook. Read more at Avaya Video Conferencing Manager
email address.
- Deployment Guide 1
- Hardware 5
- Software 6
- Client Support 7
- Application Management 8
- Device Management 8
- Data Storage 9
- Upgrade Prerequisites 15
- Performing an Upgrade 15
- Configuring Your Environment 16
- Obtaining the License Key 17
- Discovering Devices 18
- Manager 23
- Conferencing Manager 28
- User Accounts 33
- Managing Devices 34
- Device Status 35
- Device Tools 35
- Browsing Devices 36
- Refreshing Device Information 37
- Device Management Overview 37
- Device Details 40
- Managing External Devices 41
- Managing Device Passwords 42
- Sending a Message to a Device 43
- MCU Affinity 44
- Recorder Affinity 45
- Assigning Recorder Affinity 46
- Managing Device Groups 51
- Modifying a Directory Group 52
- Managing Device Alarms 55
- Choosing a Management Option 56
- Exporting Alarms 56
- Applying a Template 58
- Maintaining Devices 59
- Managing Device License Keys 60
- Backing up a Device 60
- Managing User Accounts 61
- Adding a User Account 62
- Modifying a User Account 63
- Deleting a User Account 63
- Section 3: Scheduling Events 64
- Scheduling Conferences 65
- Using Cascading MCUs 69
- Viewing a Call in Progress 70
- Port Use 72
- Viewing Upgrade Schedules 74
- Scheduling a Conference 77
- Updating a Meeting Request 78
- Section 4: Generating Reports 83
- Device Utilization 84
- Viewing System Audits 85
- Application Settings 87
- Alarms Configuration 87
- Database Management 88
- Billing Information 88
- Conference Settings 89
- Email Settings 89
- LDAP Settings 90
- Diagnostics 91
- Northbound Settings 91
- LifeSize Bridge Settings 92
- Role Management Settings 92
- Mail Integration Settings 93
- Settings page: 94
- Google Apps Settings 95
- Section 6: Reference 96
- Devices Page 97
- Events Page 97
- Reports Page 98
- Templates Page 98
- Packages Page 98
- Password Page 99
- User Management Page 99
- License Manager Page 99
- System Audit Page 99
- LifeSize Desktop Page 100
- Help Page 100
- Device-level Permissions 100
- Alarms by Category 102
- LifeSize 103
- Tandberg 106
- Section 7: Troubleshooting 107
- Device Status Not Updating 108
- Installation Errors 108
- Login Issues 109
- Documentation disclaimer 110
- Link disclaimer 110
- Warranty 110
- Licenses 110
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