Avaya Nortel Business Communications Manager 450 1.0 Unified Messaging Guía de configuración descargar pdf (Pagina 9)

Chapter 1 Getting started 9

Unified Messaging Configuration Guide

CallPilot Desktop Messaging 4.0 does not support Groupwise 7.x on Microsoft Vista operating

systems.

Supported Internet mail clients

Internet mail clients are also called IMAP clients. It is an e-mail client that enables you to manage

CallPilot messages from a folder in the e-mail client using the IMAP protocol. You must manually

configure the Internet mail client with the settings required to connect to your system.

You can use Unified Messaging with these IMAP Internet clients:

• Microsoft Outlook Express 6.0

• Microsoft Outlook 2000, 2002 (XP), 2003, and 2007 in Internet mail mode

Format for voice messages

Business Communications Manager uses the G711 format to record and store voice messages.

CallPilot 150 uses G723.1. Since the Unified Messaging player records and plays messages in

WAV format, Business Communications Manager or CallPilot messages must be converted to

WAV before playing, and composed messages must be converted to G711 or G723.1 to be stored

on Business Communications Manager or CallPilot 150. This decoding and encoding is done on

the desktop client.

Audience

This guide is for system administrators who configure and maintain CallPilot and Unified

Messaging on a BCM system.

Acronyms

The following is a list of acronyms used in this guide.

Table 1

Acronym Description

BCM Business Communications Manager

CLID Calling Line Identification

DN Directory Number

DNS Domain Name System

IMAP Internet Message Access Protocol

ISDN Integrated Services Digital Network

LAN Local Area Network

LDAP Lightweight Directory Access Protocol

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Avaya Nortel Business Communications Manager 450 1.0 Unified Messaging Guía de configuración Pagina 9