Avaya IVR Guía de configuración descargar pdf (Pagina 53)

Chapter 3 Administering Interactive Voice Response 53

Interactive Voice Response Installation and Configuration Guide

6 Choose Uninstall.

7 Respond to any messages during the uninstall.

The computer will reboot when necessary.

8 To verify that packages uninstalled correctly, use the Windows NT Find function to search the

drives for PERI elements. (For example, search on the word “peri”.) If you are unsure if a file

is used strictly by PeriView packages, either leave the file on the system or contact your Nortel

Networks support personnel for additional assistance.

9 Be sure to reboot the system after removing the packages. Otherwise files are left queued for

removal during reboot. This can cause problems with future installations.

Removing additional files and directories

Some files remain on the system if they can be used by other package versions or if they were

created after a package installation. If Nortel Networks packages are no longer being run on the

computer where PeriView was installed, you can regain disk space by removing these files.

You can remove these files:

• C:\winnt\PERIinstaller

• C:\Winnt\Profiles\All Users\Start Menu\Programs\Nortel

• %VPSHOME% directory (You should be able to find this file in C:\Winnt\system32.

Before you remove %VPSHOME%, you might have to manually remove files and/or directories

that were left behind during package uninstalls. To check if all elements are uninstalled, use the

Windows NT Find function to search your drives for other related elements. (For instance, search

on the word “peri”). If you are unsure if a file is used strictly by Nortel Networks packages, either

leave the file on the system or contact your Nortel Networks support personnel for additional

assistance.

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Avaya IVR Guía de configuración Pagina 53