Avaya R2 Guía de instalación descargar pdf (Pagina 33)

Introduction

1-16 Software Required for Maintenance Contracts

Software Required for Maintenance Contracts 1

In addition to installing BMCS Vu software, you need to install

pcANYWHERE software on the same PC as the Server software. The

pcANYWHERE software enables Lucent Technologies Services to log into

your PC remotely and perform troubleshooting procedures.

Use the installation procedures in the pcANYWHERE documentation to

install your Server PC as a host computer.

Lucent Technologies recommends that pcANYWHERE software be opened

only when working with Lucent Technologies Services personnel, to prevent

unauthorized remote access to the BCMS Vu Server PC. Remote access is

possible only when pcANYWHERE software is open and set up as a host PC.

Caution

Because pcANYWHERE software allows a remote PC to access the

BCMS Vu Server PC, it is essential that you take the following

precautions:

•While installing pcANYWHERE software, do not select the

Autoload option. The Autoload option starts pcANYWHERE

each time the computer is turned on.

•Do not start pcANYWHERE software unless you are asked to do

so by Lucent Technologies Services, and be sure to close it

immediately afterwards.

•If you must leave pcANYWHERE software open at all times for

your own purposes, use a password that is not related in any

way to the passwords you use to access the DEFINITY

system or BCMS. Include characters in the password that are

not alphabetic (use numbers, special characters). Do not make

this password widely known. Refer to the pcANYWHERE

user’s guide for instructions on establishing passwords.

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Avaya R2 Guía de instalación Pagina 33