Avaya Call Center Reporting to Reporting for Contact Center Manual de usuario descargar pdf (Pagina 5)

List of Figures

Figure 1: Download the Reporting for Contact Center Software ................................................................................18

Figure 2: InstallShield Initialization Dialog Box.........................................................................................................19

Figure 3: Language Selection Dialog..........................................................................................................................19

Figure 4: InstallShield Windows Installer Configuration Dialog Box.........................................................................20

Figure 5: InstallShield Wizard Start Dialog Box.........................................................................................................21

Figure 6: License Agreement Dialog Box...................................................................................................................22

Figure 7: Customer Information Dialog Box...............................................................................................................23

Figure 8: Choose Destination Location .......................................................................................................................24

Figure 9: Setup Status Dialog Box ..............................................................................................................................25

Figure 10: ODBC Driver Installation Dialog...............................................................................................................25

Figure 11: MySQL 3 Port Setter Dialog......................................................................................................................26

Figure 12: MySQL 4 Port Setter Dialog......................................................................................................................26

Figure 13: Database Installation Dialog Box...............................................................................................................27

Figure 14: Java Installation Dialog Box ......................................................................................................................27

Figure 15: Installation Complete Dialog Box..............................................................................................................28

Figure 16: Login page..................................................................................................................................................30

Figure 17: Change Password page...............................................................................................................................31

Figure 18: Administration Menu page.........................................................................................................................32

Figure 19: Contact Center Connection page................................................................................................................33

Figure 20: Download Status Window..........................................................................................................................35

Figure 21: Administration Menu page.........................................................................................................................37

Figure 22: User Main Menu ........................................................................................................................................38

Figure 23: Real Time Menu page................................................................................................................................39

Figure 24: Real Time Call Summary page ..................................................................................................................40

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Avaya Call Center Reporting to Reporting for Contact Center Manual de usuario Pagina 5

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