Avaya Call Center Reporting to Reporting for Contact Center Manual de usuario descargar pdf (Pagina 11)

Introduction 11

Recommended Minimum PC Specification for BCM 4.0 and BCM50 2.0

Computer Platform Family

IBM™ Compatible PC

Microprocessor

Intel® Pentium™ IV (or equivalent) minimum

Microprocessor Speed

1.7 GHz minimum

Memory

512 MB minimum

Networking Components

Network Interface Card

TCP/IP protocol

Other Requirements

SVGA display

Mouse (or other Windows® compatible Pointing Device)

Microsoft Internet Explorer version 5 or higher

Nortel Reporting for Contact Center has been verified with Microsoft Internet Information

Services 4, 5 and 6

Operating Systems

Microsoft Windows NT 4 Service Pack 6a

Microsoft Windows 2000 Service Pack 2

Microsoft Windows XP Professional

Microsoft Windows 2003 Server Standard Edition

Web Server

Microsoft Internet Information Services 4 or later.

Nortel Reporting for Contact Center is supported on a single PC only and is not intended to run

on Cluster Servers like those supported by Windows 2003 Enterprise.

Hard Disk Space Required

For installation of application on Web Server: 109 MB

Storage space required for Historical Data: 4 GB minimum

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Avaya Call Center Reporting to Reporting for Contact Center Manual de usuario Pagina 11