Avaya Call Center Reporting to Reporting for Contact Center Manual de usuario descargar pdf (Pagina 12)

12 Introduction

Note that the database will grow through time and, if the diagnostic logging option is turned on,

the log files will require extra disk space.

Operating System Compatibility

Nortel Reporting for Contact Center has been verified for correct operation on the following

Operating Systems:

Operating System Version

Windows NT 4.00.1381

Windows 2000 5.00.2195

Windows XP Professional

(including SP 2)

Version 2002

Windows 2003 Server Standard Edition

The minimum recommended requirements for the PC designated as the Nortel Reporting for

Contact Center Web Host PC for BCM50 2.0 with the Contact Center Reporting Server (CCRS)

installed on the Web Host PC are as follows:

Recommended Minimum PC Specification for BCM50 2.0 with CCRS Installed

IBM™ Compatible PC

Microprocessor

Intel

Pentium

IV (or equivalent) minimum

Microprocessor Speed

2.0 GHz minimum

Memory

512 MB minimum

Network Interface Card

TCP/IP protocol

SVGA display

Mouse (or other Windows

-compatible pointing device)

Microsoft Internet Explorer version 5 or higher

Operating System

Microsoft Windows 2000 Professional SP4

Microsoft Windows XP Professional SP2

Web Server

Nortel Reporting for Contact Center has been verified with Microsoft Internet Information

Services 4, 5, and 6.

NN40010-400

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Avaya Call Center Reporting to Reporting for Contact Center Manual de usuario Pagina 12