Avaya BCM50 Guía para resolver problemas descargar pdf (Pagina 91)

Chapter 11 Contacting Technical Support 91

BCM50 Troubleshooting Guide

Getting help from a specialist by using an Express Routing

Code

To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC)

to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for

your product or service, go to:

www.nortel.com/erc

Getting help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized

reseller, contact the technical support staff for that distributor or reseller.

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Avaya BCM50 Guía para resolver problemas Pagina 91