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Chapter 3 Hardware Troubleshooting 35
BCM50 Troubleshooting Guide
Table 10 Level 1 reset
Step User action Power LED Status LED System state Alternative user action
1 Boot the system
Solid yellow Solid yellow Power self-test
No action; system
remains off
Solid yellow Off Power self-test
Flashing yellow Solid yellow Ready for reset input
2
Press reset switch Solid red Flashing yellow Request Level 1 reset
Do not press reset
switch; system boots
normally
3
Wait five seconds Flashing red Flashing yellow
Awaiting Level 1 reset
confirmation
Press reset switch;
system proceeds to
Level 2 reset
4
Press reset switch
Solid red Solid yellow
System performs
Level 1 reset
All configuration
programming erased.
Do not press reset
switch; system boots
normally
Solid green Solid green
System rebooted and
is ready for user
action.
Table 11 Level 2 reset
Step User action Power LED Status LED System state Alternative user action
1 Boot up the system
Solid yellow Solid yellow Power self-test
No action; system
remains off
Solid yellow Off Power self-test
Flashing yellow Solid yellow Ready for reset input
2
Press reset switch Solid red Flashing yellow Request Level 1 reset
Do not press reset
switch; system boots
normally
3
Press reset switch
again within five
seconds of the first
button press.
Solid red Flashing red Request Level 2 reset
Do not press reset
switch; system remains
in Level 1 reset state
4
Wait five seconds Flashing red Flashing red
Awaiting Level 2 reset
confirmation
Press reset switch;
system proceeds to
Nortel factory mode (do
not use)
5
Press reset switch
Solid red Solid red
System performs
Level 2 reset; all
configuration
programming and
software updates
erased.
Do not press reset
switch; system boots
normally
Solid green Solid green
System rebooted and
is ready for user
action.
- BCM50 Troubleshooting Guide 1
- Trademarks 2
- Task List 3
- Contents 5
- Chapter 10 7
- Chapter 11 7
- 8 Contents 8
- Chapter 1 9
- Acronyms 10
- Chapter 1 Introduction 11 11
- Table 1 List of acronyms 11
- 12 Chapter 1 Introduction 12
- NN40020-700NN40020-700 12
- Related publications 13
- 14 Chapter 1 Introduction 14
- Chapter 2 15
- Logical connections 16
- Chapter 3 17
- System status LEDs 18
- LAN port LEDs 19
- Figure 6 MBM LEDs 23
- DTM LEDs 24
- Check the wiring connections 25
- Verify the keycodes 25
- Restart the system 26
- To restart the system 27
- To test the main unit 28
- To troubleshoot the main unit 28
- To test the expansion unit 29
- To test the MBM 30
- To test a station MBM 30
- To test a trunk MBM 30
- To check the ATA2 wiring 31
- Reset to factory settings 31
- Reset levels 32
- Activate the reset feature 32
- Table 10 Level 1 reset 35
- Table 11 Level 2 reset 35
- Chapter 4 37
- Check line programming 38
- To check line programming 38
- Trunk/Line data 38
- Properties 40
- Preferences 42
- Restrictions 45
- Restoring system data 46
- Verify the software inventory 48
- Chapter 5 51
- Troubleshooting example 2 55
- Troubleshooting example 3 60
- Troubleshooting example 4 62
- Troubleshooting example 5 63
- Troubleshooting example 6 68
- Chapter 6 69
- Chapter 7 73
- Utilities 74
- Chapter 8 75
- Table 18 Release reasons 76
- Chapter 9 77
- Password protection 81
- Fault management 82
- System and status information 83
- Figure 13 Save dialog box 85
- Viewing the system health 86
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