Avaya IP500 V2 Instrucciones de operaciones Pagina 435
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Installing IP500/IP500 V2 Page 435
15-601042 Issue 28g (11 October 2013)IP Office 9.0
Index
Index
A
Add-Ons
201B Recorder 357
4450 Features 358
EU24 Features 361
EU24BL Features 362
Programmable Buttons 358, 361, 362, 365, 367
T3 DSS Features 365
XM24 Features 367
Analog
Phone Barrier Boxes 171
Phone Region Availability 48, 280
Port 388, 391
Trunk Card 30, 258
Application
Call Center 55, 373
Call Logging 55
CD/DVD 52
ContactStore 372
CTI 55
Maintenance 53
Manager 374
Monitor 375
SoftConsole 379
System Status Application 381
TAPI 382
User 54
Voicemail 54
VoiceMail Pro 383
Assessments
Network 49
VoIP 49
Audio
Codec Conversion 50
Port 388
Audio Port 391
B
Backup
SD Card 129
Barrier Boxes
Analog Phone 171
Rack Mounting 172
Base Card
Analog Phone 26, 217
Digital Station 26, 217
Legacy Card Carrier 26, 217
VCM 26, 217
Batteries
Lithium 424
BRI
(So) Port 392
(Trunk) Port 393
Port 388
C
Cable
Access Requirements 61
Clearance Requirements 61
Cables
Maximum Cable Distances 42, 389
Standard IP Office 42, 389
Cabling
Lightening Protection 45, 169
Call Logging Application 55
Call Status
Application 53
Cards
Analog Trunk 259, 260
ATM4 260
ATM4U 259
BRI Trunk 260
E1 PRI 261
E1R2 PRI 262
Embedded Voicemail Memory 31, 263
IP400 Voice Compression Modules 31
IP500 Analog Phone Base 221
IP500 Digital Station Base 228
IP500 Legacy Card Carrier 231
IP500 VCM 233
Modem 31
Small Office Edition Wireless 31
T1 PRI 261
VCM 264
Voice Compression 264
Castle Rock 177
Channels
Compression 50
Clock 112
Compact Business Center
Application 55, 373
Compact Contact Center
Application 55, 373
Compression Channels 50
Conference Center
Application 54
Configuration
Create New 80
Erase 152
Connections
Grounding 44
Out of Building 45, 169
ContactStore
Application 54
Components 372
License Requirements 372
PC Requirements 372
Control Unit
IP406 V2 21
IP412 21
IP500 214
IP500 System Unit 21
Rack Mounting 46
SOE 21
Wall Mounting 46
Copy
SD Card 133, 134
Country
Languages 51
Supported Locales 51
Create Configuration 80
D
Daughter Cards
Analog Trunk 29, 236
BRI Trunk 29, 238
PRI Trunk 239
PRI-U Trunk 29
Trunk 29
DC I/P
Port 388
DCI I/P Port 394
- IP Office 9.0 1
- Contents 5
- Additional Processes8 6
- IP500 Basic Installation9 7
- System Components10 7
- Safety Statements11 8
- System Overview 11
- Chapter 1 11
- 1. System Overview 13
- 1.1 Additional Documentation 14
- 1.2 Repair 14
- 1.3 RoHS 14
- 1.4 IP Office Modes 15
- 1.4.1 System SD Cards 16
- 1.4.2 Overall Capacity 17
- 1.4.4 Feature Support Summary 20
- 1.5 Control Units 21
- 1.8 Control Unit Cards 26
- 1.8.2 IP500 Trunk Cards 29
- 1.8.3 IP400 Trunk Cards 30
- 1.8.4 Other Cards 31
- 1.10.1 Power Supplies 39
- 1.10.2 Power Supply Cords 40
- 1.10.3 Power Supply Backup 41
- 1.10.4 Cabling and Cables 42
- 1.10.5 Grounding 44
- 1.11 Wall and Rack Mounting 46
- 1.13 IP Office Phones 48
- 1.14 VoIP 49
- Measuring Channel Usage 50
- System Overview: VoIP 51
- 1.16.2 User Applications 54
- 1.16.3 Voicemail Applications 54
- 1.16.6 CTI Applications 55
- 1.17 Training 56
- 1.18 Web Sites 56
- Switching Power Failure Ports 57
- Installation Requirements 59
- Chapter 2 59
- 2. Installation Requirements 60
- 2.2 Space Requirements 61
- 2.2.3 Wall Mounting 63
- 2.2.4 Rack Space Requirements 64
- Administration Software 65
- Chapter 3 65
- 3. Administration Software 66
- Requirements 67
- 3.3 Installer PC Connection 69
- To start IP Office Manager: 70
- To start System Status: 71
- 3.6 Starting System Monitor 72
- IP500 V2 Installation 73
- Chapter 4 73
- 4. IP500 V2 Installation 74
- IP500 V2 Installation: 75
- 4.2 Documentation 76
- 4.3 Unpacking 77
- 4.4 SD Card Preparation 78
- 4.4.4 Adding a License File 81
- 4.5 IP500 Card Installation 83
- 4.6 Wall Mounting 87
- 4.6.1 Wall Mounting Kit V2/V3 88
- 4.7 Rack Mounting 89
- Tools Required 90
- Parts and Equipment Required 90
- Procedure 91
- 4.9 Grounding 92
- 4.10 Network Connection 93
- 4.11 Starting the System 94
- 4.11.1 Checking the LEDs 95
- 4.13 Connecting Phones 99
- 4.13.4 TCM Phones 100
- 4.13.5 IP/SIP Phones 100
- Office Manager 101
- Chapter 5 101
- 5.1 Entering Licenses 103
- 5.2 Setting the System Locale 104
- ! WARNING 105
- 5.5 Extension Numbering 108
- 5.6 Disable Unused Trunks 110
- Multiple Source Priority 112
- To set trunk prefixes: 114
- SIP Trunk Prefixes 115
- On-Boarding 117
- Chapter 6 117
- 6. On-Boarding 118
- On-Boarding: On-Boarding 119
- SD Card Management 121
- Chapter 7 121
- 7. SD Card Management 122
- SD Card Folders 123
- 7.1 Booting from the SD Cards 124
- Boot Alarms 125
- Creating a Card on a Local PC 126
- To upgrade a System SD card 127
- 7.3 Viewing the Card Contents 128
- Process Options 129
- 7.9 Backing Up to a PC 137
- 7.10 Restoring from a PC 137
- 7.11 Upgrading Card Software 139
- 7.13 Memory Card Startup 142
- Additional Processes 143
- Chapter 8 143
- 8. Additional Processes 144
- 8.1 Switching Off a System 145
- 8.2 Rebooting a System 147
- 8.3 Changing Components 149
- 8.3.4 Adding a New Component 150
- 8.3.5 Permanent Removal 151
- 8.6 Loading a Configuration 158
- 8.7 Upgrading systems 161
- 8.8 Swapping Extension Users 168
- 8.9.1 DS Phones 170
- 8.10.1 Port Connection 173
- 8.11 So8 BRI Module 174
- 8.12 SNMP 177
- CastleRock SNMPc V5.0.1 179
- 8.13 Reset Button 181
- 8.14 AUX Button 181
- 8.15 RS232 Port Maintenance 182
- IP500 Basic Installation 187
- Chapter 9 187
- 9. IP500 Basic Installation 188
- ! Upgrade Licenses 189
- Information Web Sites 189
- 9.3 IP500 Unpacking 190
- 9.4 IP500 Card Installation 191
- 9.4.3 IP500 Card Insertion 194
- 9.5 Inserting the Feature Key 195
- 9.6 Applying Power 196
- 9.7 Check the CPU LED 198
- 9.10 Adding Licences 201
- 9.12 Rack Mounting 204
- 9.13 Wall Mounting 205
- 9.13.2 Wall Mounting Kit V1 207
- 9.14 Grounding 208
- System Components 209
- Chapter 10 209
- 10. System Components 210
- 10.1 IP500 V2 Control Unit 211
- 10.2 IP500 Control Unit 214
- 10.3 IP500 Base Cards 217
- IP500 BRI Combination Card 218
- IP500 ETR6 Base Card 219
- Unified Communications Module 219
- 10.3.1 4-Port Expansion Card 220
- 10.3.2 Analog Phone 221
- 10.3.3 ATM Combination Card 222
- Port Type 223
- Features 223
- 10.3.4 BRI Combination Card 225
- 10.3.6 Digital Station 228
- 10.3.7 ETR6 Card 229
- 10.3.8 Legacy Card Carrier 231
- 10.3.9 TCM8 Digital Station 232
- 10.3.10 VCM 233
- IP500 PRI-U Trunk Card 235
- IP500 BRI Trunk Card 235
- 10.4.1 Analog Trunk Card 236
- 10.4.2 BRI Trunk Cards 238
- 10.4.3 PRI Trunk Cards 239
- 10.5.1 Analog Trunk 16 242
- Module Rear 243
- 10.5.2 BRI So8 244
- 10.5.3 Digital Station 16/30 246
- Module Front 248
- RJ21 Cable Pin Out 250
- 10.5.6 Phone 16/30 253
- 10.6 Feature Keys 255
- Embedded Voicemail 256
- PCM Encoding 256
- 10.6.2 IP500 Smart Card 257
- 10.7 IP400 Trunk Cards 258
- 10.7.3 BRI Trunk Cards 260
- 10.7.4 T1 PRI Trunk Cards 261
- 10.7.5 E1 PRI Trunk Cards 261
- 10.7.6 E1R2 PRI Trunk Cards 262
- 10.8 IP400 Internal Cards 263
- 10.9 IP400 Expansion Modules 265
- · IP400 So8 Module 266
- 10.9.1 Analog Trunk 16 267
- 10.9.2 Digital Station V2 269
- 10.9.3 Digital Station 271
- 10.9.4 Phone V2 273
- 10.9.5 Phone 275
- 10.9.6 So8 277
- 10.10 Mounting Kits 279
- 10.11 Phones 280
- 10.11.1 1010/1040 281
- 10.11.2 1120/1140/1220/1230 282
- 10.11.3 1403 283
- 10.11.4 1408 284
- 10.11.5 1416 285
- 10.11.6 1603 286
- System Components: Phones 287
- 10.11.7 1608 288
- 10.11.8 1616 290
- 10.11.9 2402 292
- 10.11.10 2410 293
- 10.11.11 2420 294
- 10.11.12 3616 295
- 10.11.13 3620 296
- 10.11.14 3626 297
- 10.11.15 3641 298
- 10.11.16 3645 299
- 10.11.17 3701 300
- 10.11.18 3711 301
- 10.11.19 3720 302
- 10.11.20 3725 303
- 10.11.21 3740 304
- 10.11.22 3749 305
- 10.11.23 3810 306
- 10.11.24 3910 307
- 10.11.25 3920 307
- 10.11.26 4406 308
- 10.11.27 4412 309
- 10.11.28 4424 310
- 10.11.29 4601 311
- 10.11.30 4602 312
- 10.11.31 4610 313
- 10.11.32 4620 314
- 10.11.33 4621 315
- 10.11.34 4625 316
- 10.11.35 5402 317
- 10.11.36 5410 318
- 10.11.37 5420 319
- 10.11.38 5601 320
- 10.11.39 5602 321
- 10.11.40 5610 322
- 10.11.41 5620 323
- 10.11.42 5621 324
- 10.11.43 9504 325
- 10.11.44 9508 326
- 10.11.45 9608 327
- 10.11.46 9611G 328
- 10.11.47 9620L, 9620C 329
- 10.11.48 9621G 331
- 10.11.49 9630G 332
- 10.11.50 9640, 9640G 334
- 10.11.51 9641G 336
- 10.11.52 9650, 9650C 337
- Replacement Line Cord 338
- 700383326 338
- 10.11.54 ETR 6, ETR 6D 340
- 10.11.55 D100 Series 341
- 10.11.56 ETR 18, ETR 18D 342
- 10.11.57 ETR 34D 343
- 10.11.58 M7100 344
- 10.11.59 M7100N 344
- 10.11.60 M7208 345
- 10.11.61 M7208N 345
- 10.11.62 M7310 346
- 10.11.63 M7310N 346
- 10.11.64 M7324 347
- 10.11.65 M7324N 347
- 10.11.66 T7000 348
- 10.11.67 T7100 348
- 10.11.68 T7208 349
- 10.11.69 T7316 350
- 10.11.70 T7316E 351
- 10.11.71 T7406, T7406e 352
- 10.11.72 T3 Classic 353
- 10.11.73 T3 Comfort 354
- 10.11.74 T3 Compact 355
- 10.12 Phone Add-Ons 356
- 10.12.1 201B RIM 357
- 10.12.2 4450 358
- 10.12.3 BM32 359
- 10.12.4 DBM32 360
- 10.12.5 EU24 361
- 10.12.6 EU24BL 362
- 10.12.7 KLM Module 363
- 10.12.8 SMB24 364
- 10.12.9 T3 DSS 365
- 10.12.10 T7316e KEM 366
- 10.12.11 XM24 367
- 10.13 Ancilliary Systems 368
- 10.13.2 DECT R4 369
- 10.14 Applications 370
- PC Requirements 371
- 10.14.2 ContactStore 372
- 10.14.4 IP Office Manager 374
- 10.14.5 Monitor 375
- Windows PC Requirements 377
- 10.14.8 SoftConsole 379
- Windows User PC Requirements 380
- 10.14.11 TAPI 382
- 10.14.12 Voicemail Pro 383
- 10.14.14 IP Office Ports 385
- 10.14.15.1 Windows Support 386
- 10.14.15.2 Mac OS Support 386
- 10.14.15.4 Outlook Support 387
- 10.14.15.5 Browser Support 387
- 10.15 Physical Ports 388
- 10.15.1 Cables 389
- Standard IP Office Cables 390
- 10.15.2 ANALOG Port 391
- 10.15.3 AUDIO Port 391
- 10.15.4 BRI Port (So) 392
- 10.15.5 BRI Port (To) 393
- 10.15.6 DC I/P Port 394
- 10.15.7 DS Ports (RJ45) 394
- 10.15.8 EF Port 395
- 10.15.9 ETR Port 395
- 10.15.10 EXPANSION Port 396
- 10.15.11 EXT O/P Port 396
- 10.15.12 LAN Port 397
- 10.15.13 PF Port 398
- 10.15.14 PHONE (POT) Port 399
- 10.15.15 PRI Port 400
- 10.15.16 RS232 Port (DTE) 401
- 10.15.17 TCM Port (RJ21) 402
- 10.15.18 TCM Port (RJ45) 402
- 10.16 Licences 403
- 10.16.2 Upgrade Licenses 405
- ! Warning 405
- 10.16.3 Trunk Licensing 406
- Legacy Endpoint Licenses 407
- 10.16.5 User Licenses 408
- System Components: Licences 409
- Other User Licenses 410
- Legacy User Licenses 410
- Legacy Voicemail Licenses 412
- Legacy CCR Licenses 413
- 10.16.8 Trial Licenses 414
- 10.16.9 CTI Licenses 415
- 10.16.10 Other Licenses 415
- Control Units 416
- External Expansion Modules 416
- 1100/1200 Series 418
- 1400 Series 418
- 10.18 Hardware PCS Levels 422
- 10.19 TAA 422
- Safety Statements 423
- Chapter 11 423
- 11. Safety Statements 424
- 11.3 Trunk Interface Modules 425
- 11.6 EMC Directive 427
- 11.7.1 Australia 428
- 11.7.2 Canada 428
- 11.7.3 China 429
- 11.7.4 European Union 430
- 11.7.5 New Zealand 430
- 11.7.6 FCC Notification 431
- Automatic Dialers: 432
- Template: 19th November 2012 442
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