
Basic Call Management Reporting Desktop R2.4.2 Release Notes
Database Merge Utility
This section provides more information about the Database Merge Utility.
When can you use the Database Merge Utility?
• If you plan to configure your switch to use either of the following settings with your
existing BCMRD database, you need to migrate your data:
VDN IDs greater than seven digits upto 13 digits
Agent ID greater than seven digits upto 13 digits
VDN IDs and Agent IDs with special characters, for example, "-" (hyphen) and
"." (dot)
• You can use this tool to merge the old database with the latest one. The Database
Merge Utility enables you to display composite historical reports for multiple historical
databases (histdb.mdb) resulting from multiple server profiles after successfully merging
the databases.
If you are changing the dial plan of CM after applying BCMRD R2.4.2, you need to
perform the following actions:
1. Create a new server profile.
2. Re-schedule historical download.
3. Re-schedule Print Report.
Note:
To migrate data from an existing dial plan to the new dial plan, you need to use the Database
Merge Utility.
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