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Basic Call Management Reporting Desktop R2.4.2 Release Notes

4. Enhanced support for legacy Historical files

Performing a historical scheduled download by selecting the Automatic Delete option or doing a

“Delete Records” action causes the Historical Database of BCMRD to lose master records.

Due to this, when we open the legacy historical files, an error dialog is displayed, warning that

definition ids are missing. This also prevents legacy historical files to schedule for a printing.

The following screen shows the scenario:

Missing Agent Login Ids

BCMRD R2.4.2 preserves master records to continue support for the legacy BCMRD file system.

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