
Basic Call Management Reporting Desktop R2.4.2 Release Notes
Work Item
Number
Issue Description Resolution
wi00306593 AgentLoginID or VDN ID with "." (dot)
does not appear in real-time system
summary text report.
After applying BCMRD R2.4.2, you
can report all possible combinations
("-" (hyphen) and "." (dot)), supported
by Communication Manager with
definition id formats.
wi00307955 On manually deleting a historical report
file, which is used for a Schedule Print
Historical Report, you see a dialog box
that displays a message, “file does not
exist”, every time the print schedule
occurs. The list for scheduling entries also
contains the same file and is not updated
to reflect the deletion of actual historical
file.
After applying BCMRD R2.4.2, the
“file does not exist” dialog box is
displayed only once. The entry is
permanently removed from the
schedule print report list.
Avaya Inc. – Proprietary
Use Pursuant to Company Instructions Page 7 of 15
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