Avaya Attendant Console Manual de usuario descargar pdf (Pagina 57)

Chapter 8 Troubleshooting 57

Attendant Console Set Up and Operation Guide

External Errors

The DAO, MSJet

, and Crystal Reports

Dynamic Link Libraries (DLLs) sometimes post error

messages to the screen when errors occur. These error messages are always followed by one of the

above error messages.

Reports could not draw the desired report

to the window. This could be caused by a

lack of windows resources or a missing

engine component. Please close other

applications that are running and try again.

Also make sure that no needed DLL's have

been deleted.

This error occurs if, during the generation of the report, the

Crystal Reports Engine cannot complete the report and display

it. The two main causes are, in order of most common first:

1. A required DLL is missing or not installed correctly (99% of

the time).

2. Windows is low on GUI resources.

Reports could not lock the database. In

order to lock the database, the database

cannot be in a read-only location. Please

make sure that the database is not in a

read-only folder or drive and try again.

This error occurs if the database reported on is in a read-only

location on a shared drive and one of the directory buttons is

used.

1 DAO and MSJet are trademarks of Microsoft Corporation.

2 Crystal Reports is a trademark of Seagate Information Management Group Inc.

Error message / Log message Meaning / Action required

1 2 ... 52 53 54 55 56 57 58 59 60 61 62 63

Sin comentarios

Avaya Attendant Console Manual de usuario Pagina 57