
13
Attendant Console Set Up and Operation Guide
Chapter 3
Getting ready to install Attendant Console
Before you install Attendant Console:
• ensure the LAN is installed and functioning properly. Consult your network administrator for
assistance if necessary.
• Attendant Console uses TCP/IP to communicate between the Server and the Client
components. Make sure that TCP/IP is installed on every computer that runs Attendant
Console. Follow the steps in “Windows networking for an attendant” on page 13.
Windows networking for an attendant
Attendant Console uses TCP/IP to communicate between the Business Communications Manager
2.5 and the Client component. You must have Windows Networking installed on all Attendant
Console computers.
The Attendant Console installation process does not install Windows Networking. For instructions
on how to install Windows Networking, refer to your network or Windows documentation.
To check the Windows setup before you install the Client component
1 Start Windows on the attendant computer.
2 On the Windows taskbar, click Start, point to Settings and then click Control Panel.
3 Double-click the Network icon.
The Network window opens with the Configuration tab displayed.
4 Check that TCP/IP is on the list of installed network components. If not, click the Add button
to install TCP/IP using the Windows installation procedures.
5 Double-click TCP/IP.
For attendant computers, check with your network administrator that the IP Address option is
consistent with other computers on the network. Usually the Obtain an IP address
automatically option is selected.
6 Install any components that are not present from the Windows installation package or consult
your network administrator for assistance. After you make sure these items are installed, close
the windows.
Note: If your company has a network administrator, check with your administrator
before you change any network configuration parameters.
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