Avaya COMPANION Guía de configuración descargar pdf (Pagina 60)

60 Chapter 2 Configuring Companion handsets

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Handset features and restrictions

Your Companion cordless telephone system uses multiple base stations to provide full coverage

around your office.

As you move from one part of your office to another, your call passes from one base station to the

next.

• In rare instances, during a Message session, softkey display prompts on your portable may

disappear. This is a normal condition and is improved by staying within range of a base

station.

• While you are moving within range, you may hear a slight clipping during a call. Clipping

occurs as a call is handed off from one base station to the next.

• Problems with lost connections are rare, but if you notice an increase in occurrences, your base

stations may need to be moved or reprogrammed. Contact your installer to change the base

station configuration. (In the U.S. you need to obtain UTAM Inc. approval before making

changes to the base station configuration for Companion systems.) For more information, refer

to Business Communications Manager Programming Operations Guide.

Note: If you try to send a message from a desk telephone to a portable telephone, the display

of the desk telephone shows Can’t send msg.

If there is a decrease in voice quality while you are moving with a portable telephone, you may be

moving out of range from a system base station. There are three possible reasons for this:

• The base station that covers the area you are moving into is busy or unable to pick up your

call.

• Large pieces of furniture or movable partitions block the signal between you and the base

station.

• You have moved out of the range covered by your system. To reconnect, retrace your steps

until you are back in range.

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Avaya COMPANION Guía de configuración Pagina 60