Avaya Reporting for Call Center Manual de usuario Pagina 129

  • Descarga
  • Añadir a mis manuales
  • Imprimir
  • Pagina
    / 255
  • Tabla de contenidos
  • MARCADORES
  • Valorado. / 5. Basado en revisión del cliente
Vista de pagina 128
Using Reporting For Call Center 119
Issue 02 (05) Reporting for Call Center Set Up and Operations Guide
Figure 86 Add Schedule Page
The Add Schedule page allows you to configure the Schedule.
When you assign a Schedule it is specific to a particular Skillset (or the System, if you select the
System list item). A Schedule Message may be used by many Skillsets, but a Schedule is
specific to a single Skillset. Select the Skillset you wish to assign the Schedule to from the
Wallboard Skillset drop down menu.
Note: If you configure a Schedule to be a System Schedule that Schedule will be displayed on all
wallboards which have been configured as System wallboards.
Note: You may specify the same Schedule settings for different Skillsets, and these different
Schedules may use the same Schedule message, but they are in fact all separate and distinct
Schedules, and they have to be created separately.
You may set a Schedule to operate on a specific week-day, every day from Monday to Friday,
every day from Monday to Saturday, or Daily (every day).
Vista de pagina 128
1 2 ... 124 125 126 127 128 129 130 131 132 133 134 ... 254 255

Comentarios a estos manuales

Sin comentarios