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PeriView Reference Manual
Page 82 # P0602566 Ver: 2.7
operations.
For additional information about mirror maps, refer to the section Mirroring Host
Interaction (Real Mode) in the PeriProducer User’s Guide.
•Wait:
This parameter determines whether Phone Line I/O waits or proceeds while there
are outstanding Host I/O requests.
• Delay Disconnect Delivery:
You can specify either of the following:
• an application stop playing the message Please hold on as soon as it
received a condition disc.
• the application ignores the condition disc when it arrives and continues to
play the message Please hold on until the next phone line related
command is received (even though the caller hung up).
Examples:
• If you disable delay disconnect delivery, as soon as the condition disc
arrives the application stops playing the message Please hold on.
• If you enable delay disconnect delivery, the application continues to play the
message Please hold on while waiting for a message from the host or
CCM, even though the condition disc arrived.
Disable Mirror Map I/O.
Maps do not display in a separate window. (Default)
Enable Mirror Map I/O.
Maps display in a separate window.
Enable Wait Mode:
Phone Line I/O waits while there are outstanding Host I/O requests.
(Default)
Disable Wait Mode.
Phone Line I/O occurs regardless of the state of Host I/O. Phone Line I/O
is permitted to interrupt Host I/O.
Disable Delay Disconnect Delivery.
An application responds immediately if a condition disc arrives and
stop playing the message Please hold on, even if it is waiting for a
host or component message. (Default)
- PeriView Reference Manual 1
- Table of Contents 3
- Page iv # P0602566 Ver: 2.7 4
- Page vi # P0602566 Ver: 2.7 6
- Intended Audience 10
- How to Use This Manual 10
- Organization of This Manual 11
- Trademark Conventions 13
- Working with 15
- PeriView 15
- Introduction to PeriView 16
- Working with PeriView 17
- PeriView Work Environment 18
- Components in the MPS 19
- Start PeriView and Login 21
- Client Based 21
- Browser Based 21
- Understanding PeriView 25
- Navigating PeriView 26
- Toolbars 26
- Right-click Menus 26
- Screen Tips 26
- PeriView Toolbars 27
- PeriView Menus 29
- The Navigation Pane 33
- Tree Objects and Their States 35
- Tree Objects 35
- Tree Object States 36
- User Manager 39
- Introduction to User Manager 40
- User Manager—User Tab 41
- Add a new User 41
- Remove a User 45
- Setting User Properties 46
- Setting User Privileges 50
- Membership Management 53
- User’s Advanced Properties 56
- Setting Password 59
- Configuring Global Properties 60
- User Manager—Group Tab 62
- Adding a new Group 62
- Remove a Group 64
- Setting Group Properties 65
- Setting Group Privileges 68
- Member Management 71
- Group’s Advanced Properties 74
- Application 77
- Configuration 77
- Configurations Options 79
- Application Configuration 101
- Application Manager 121
- Click to remove 125
- Magnifier tool 127
- Expand and Collapse the Tree 129
- Tree Object Information 130
- # P0602566 Ver: 2.7 Page 117 131
- Types of Applications 132
- Types of Phone Lines 133
- File Location Requirements 134
- Assign Action 137
- Start and Restart Action 139
- Terminate or Unassign Action 141
- Reorder Action 147
- # P0602566 Ver: 2.7 Page 139 153
- # P0602566 Ver: 2.7 Page 141 155
- Status Tools 159
- Working with the Status Tools 161
- Overview 163
- Phone Line Status 164
- Phone Line Status Graph Types 168
- Linked Graph Properties 177
- Component Span Status 181
- Component Host Status 187
- MPS Control Center 193
- MMDP Configuration 195
- Adding a Data Provider 196
- Removing Data Provider 202
- Adding Monitored System 206
- Removing Monitored System 207
- MPS Configuration 211
- MMF Configuration 218
- VOS Configuration 220
- VpsHosts Configuration 221
- Cluster Configuration 222
- IPML Configuration 222
- Telephony Link Server 229
- CCT-IVR Integration 234
- CTI Connection to the IVR 248
- TAPI Connection to the IVR 257
- Alarm Viewer 261
- Source of Alarm Information 265
- Live Alarms 265
- Default Alarm Log Files 265
- Alarm Viewer Window 267
- Alarm Information 267
- View Live Alarms 269
- View Default Alarm Log Files 270
- Filter Alarms 272
- Creating a Filter 273
- Simple Filter 273
- Advanced Filter 275
- Saving a Filter 278
- Filtering Alarm Log Files 279
- Configuring Data 281
- Provider for PeriView 281
- Introduction 282
- Netscape for Solaris 283
- Installation 283
- Installing Java Plug-in 284
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