Avaya PeriView Reference Manual (Software Release 2.1) - Business Communications Manager Manual de usuario Pagina 5
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Valorado. / 5. Basado en revisión del cliente
Table of Contents
# P0602566 Ver: 2.7 Page v
Save . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Deploy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Configuration Options’ Categories. . . . . . . . . . . . . . . . . . . . . 73
Data Processing Options . . . . . . . . . . . . . . . . . . . . . . . . . 74
Shared Libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Host Communications Options . . . . . . . . . . . . . . . . . . . . 81
Execution Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Diagnostic Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Vocabulary Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Configure VoiceXML Applications . . . . . . . . . . . . . . . . . . . . . . 104
Define Custom Configurations . . . . . . . . . . . . . . . . . . . 105
Save the Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 105
Deploy the Application . . . . . . . . . . . . . . . . . . . . . . . . . 105
Application Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Launching the Application Management Plug-in . . . . . . . . . . . 108
Introduction to Application Management . . . . . . . . . . . . . . . . . 109
Application Configuration . . . . . . . . . . . . . . . . . . . . . . . 109
Enter Locations Information . . . . . . . . . . . . . . . . . . . . . 110
Designate the Assign, Start and Restart Order . . . . . 111
Enter Applications Information . . . . . . . . . . . . . . . . . . . 112
Define the Termination Type . . . . . . . . . . . . . . . . . . . . . 113
Expand and Collapse the Tree . . . . . . . . . . . . . . . . . . . . . . . 115
Tree Object Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Types of Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Types of Phone Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
File Location Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 120
Application Management Actions . . . . . . . . . . . . . . . . . . . . . . . 122
Assign Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Assign/Start Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Configuration File Requirements . . . . . . . . . . . . . . . . . . 123
Assign Lines Window Icons . . . . . . . . . . . . . . . . . . . . . 123
Start the Assign Lines Action . . . . . . . . . . . . . . . . . . . . 124
Assign Lines Progress . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Start and Restart Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Start/Restart Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Configuration File Requirements . . . . . . . . . . . . . . . . . . 125
Start and Restart Window Icons . . . . . . . . . . . . . . . . . . 125
Start or Restart Lines Action . . . . . . . . . . . . . . . . . . . . . 126
Start and Restart Lines Progress . . . . . . . . . . . . . . . . . . 127
Terminate or Unassign Action . . . . . . . . . . . . . . . . . . . . . . . 127
File Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Terminate/Unassign Window Icons . . . . . . . . . . . . . . . . 128
Start the Terminate or Unassign Lines Action . . . . . . . . 128
Window Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
- PeriView Reference Manual 1
- Table of Contents 3
- Page iv # P0602566 Ver: 2.7 4
- Page vi # P0602566 Ver: 2.7 6
- Intended Audience 10
- How to Use This Manual 10
- Organization of This Manual 11
- Trademark Conventions 13
- Working with 15
- PeriView 15
- Introduction to PeriView 16
- Working with PeriView 17
- PeriView Work Environment 18
- Components in the MPS 19
- Start PeriView and Login 21
- Client Based 21
- Browser Based 21
- Understanding PeriView 25
- Navigating PeriView 26
- Toolbars 26
- Right-click Menus 26
- Screen Tips 26
- PeriView Toolbars 27
- PeriView Menus 29
- The Navigation Pane 33
- Tree Objects and Their States 35
- Tree Objects 35
- Tree Object States 36
- User Manager 39
- Introduction to User Manager 40
- User Manager—User Tab 41
- Add a new User 41
- Remove a User 45
- Setting User Properties 46
- Setting User Privileges 50
- Membership Management 53
- User’s Advanced Properties 56
- Setting Password 59
- Configuring Global Properties 60
- User Manager—Group Tab 62
- Adding a new Group 62
- Remove a Group 64
- Setting Group Properties 65
- Setting Group Privileges 68
- Member Management 71
- Group’s Advanced Properties 74
- Application 77
- Configuration 77
- Configurations Options 79
- Application Configuration 101
- Application Manager 121
- Click to remove 125
- Magnifier tool 127
- Expand and Collapse the Tree 129
- Tree Object Information 130
- # P0602566 Ver: 2.7 Page 117 131
- Types of Applications 132
- Types of Phone Lines 133
- File Location Requirements 134
- Assign Action 137
- Start and Restart Action 139
- Terminate or Unassign Action 141
- Reorder Action 147
- # P0602566 Ver: 2.7 Page 139 153
- # P0602566 Ver: 2.7 Page 141 155
- Status Tools 159
- Working with the Status Tools 161
- Overview 163
- Phone Line Status 164
- Phone Line Status Graph Types 168
- Linked Graph Properties 177
- Component Span Status 181
- Component Host Status 187
- MPS Control Center 193
- MMDP Configuration 195
- Adding a Data Provider 196
- Removing Data Provider 202
- Adding Monitored System 206
- Removing Monitored System 207
- MPS Configuration 211
- MMF Configuration 218
- VOS Configuration 220
- VpsHosts Configuration 221
- Cluster Configuration 222
- IPML Configuration 222
- Telephony Link Server 229
- CCT-IVR Integration 234
- CTI Connection to the IVR 248
- TAPI Connection to the IVR 257
- Alarm Viewer 261
- Source of Alarm Information 265
- Live Alarms 265
- Default Alarm Log Files 265
- Alarm Viewer Window 267
- Alarm Information 267
- View Live Alarms 269
- View Default Alarm Log Files 270
- Filter Alarms 272
- Creating a Filter 273
- Simple Filter 273
- Advanced Filter 275
- Saving a Filter 278
- Filtering Alarm Log Files 279
- Configuring Data 281
- Provider for PeriView 281
- Introduction 282
- Netscape for Solaris 283
- Installation 283
- Installing Java Plug-in 284
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