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C-1

Appendix C

Troubleshooting

This appendix assumes that you have a working knowledge of Site Manager and

the Remote Access Concentrator command line interface. You should also have

access to the following Nortel Networks documentation:

• Release Notes and Known Anomalies for the BayRS and Remote Access

Concentrator software you are using

• The BayRS documentation set

• Managing Remote Access Concentrators Using Command Line Interfaces

• BaySecure Access Control Administration Guide for your particular operating

system

• The documentation associated with the router and software you are using

What’s in This Appendix

This appendix summarizes troubleshooting information from a variety of sources.

For detailed information, refer to the previously noted documentation and

Troubleshooting Routers.

The sections in this appendix deal with the following topics:

• Preventing problems

• Preparing to troubleshoot

• Documenting each troubleshooting step

• Performing one corrective measure at a time

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Avaya Bay Dial VPN Networks Manual de usuario Pagina 153