Avaya BCM 4.0 LAN CTE Guía de configuración descargar pdf (Pagina 9)

Chapter 1 Getting started 9

LAN CTE Configuration Guide

This diagram shows how messages and commands are passed between the client computers and

the BCM system.

Figure 1 LAN CTE server and client configuration overview

Operating system requirements

LAN CTE supports client computers with these operating systems:

• Windows 2000

•Windows XP

Audience

This guide is for network administrators who use Windows-based computers, Business

Communications Manager (BCM) Local Area Network Computer Telephony Engine (LAN CTE),

and Telephone Application Programming Interface (TAPI) (in the case where this is a requirement

of the Computer Telephony Integration (CTI) application). This guide assumes that you have:

• working knowledge of the Windows operating system

• understanding of the transmission and management protocols used on your network

• familiarity with the network management platform (for example, Domain Manager) on your

system

Note: All BCM client-supported operating systems come pre-loaded with

Microsoft TAPI 2.1 or greater.

BCM and client telephones

The BCM has LAN CTE server software

installed.

Client computers

The computers have LAN CTE, TSP, and

TAPI installed.

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Avaya BCM 4.0 LAN CTE Guía de configuración Pagina 9