Avaya Business Secure Router 252 Configuration - Basics Manual de usuario descargar pdf (Pagina 414)

100

101

414 Appendix A Troubleshooting

NN47923-500

Problems accessing an Internet Web site

Problems with the password

Table 119 Troubleshooting Web Site Internet Access

Problem Corrective Action

Cannot connect to a

Web site on the

Internet.

Disable content filtering and clear your browser cache. Try connecting to the Web

site again. If you can now connect to this site, the content filter blocked original

access. Check your content filter settings if this was not your intention.

If you cannot connect to the site even after you disable content filtering, check your

device connections and Internet access settings. Your username and password

can be case-sensitive. If device connections and Internet access settings are

correct, contact your ISP.

Table 120 Troubleshooting the password

Problem Corrective Action

I cannot access the

Business Secure

Router.

The administrator username is “nnadmin”. The default password is “PlsChgMe!”. The

Password and Username fields are case-sensitive. Make sure that you enter the

correct password and username using the proper casing.

If you have changed the password and have now forgotten it, you must reset the

Business Secure Router to the default configuration file. This restores all of the factory

defaults, including the password. Press the rear panel RESET button for longer than

three seconds to return the Business Secure Router to the factory defaults.

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