Avaya Business Communications Manager - BCM 5.0 Guía para resolver problemas Pagina 7
- Pagina / 108
- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
Contents 7
BCM 5.0 Troubleshooting Guide
Chapter 8
Troubleshooting Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Service Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Status and Metrics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Command Line Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Accessing the CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Using the Configuration CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Using the Maintenance CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Chapter 9
Understanding System Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Alarms, logs, and traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Reporting for dropped calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Chapter 10
Useful Troubleshooting Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Partner Bulletins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Knowledge and Solution Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Using the Knowledge and Solution Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Chapter 11
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Backup, restore, and reset operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
How do I back up the database? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
How do I restore the BCM from a previous backup? . . . . . . . . . . . . . . . . . . . . . . 94
How do I complete a Warm Reset or Cold Reset? Is it safe and will I lose customer data? 94
Password protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
How do I recover a lost password for the BCM? . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Fault management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
How do I view Alarms? Can I acknowledge and clear them? . . . . . . . . . . . . . . . . 96
System and status information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
How do I capture the logs from the BCM? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
How do I capture the current BCM configuration? . . . . . . . . . . . . . . . . . . . . . . . . 99
How do I find the BCM system health? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
How do I show specific process states? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
How do I verify current software revision? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
How do I find the BCM450 System ID and Serial Number? . . . . . . . . . . . . . . . . 101
Connectivity problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
What is an Ethernet loop, and how do I avoid creating one? . . . . . . . . . . . . . . . 102
- BCM 5.0 Troubleshooting Guide 1
- Trademarks 2
- Task List 3
- Contents 5
- Chapter 1 9
- Acronyms 10
- Chapter 1 Introduction 11 11
- Table 1 List of acronyms 11
- 12 Chapter 1 Introduction 12
- Chapter 1 Introduction 13 13
- 14 Chapter 1 Introduction 14
- Chapter 2 15
- Logical connections 16
- Chapter 3 17
- Troubleshooting BCM hardware 18
- Check LED indicators 19
- LAN port LEDs 21
- Media bay module LEDs 25
- DTM LEDs 26
- Check the wiring connections 27
- Verify the keycodes 28
- To restart the system 29
- Table 11 Reboot functions 30
- Function Description Impact 30
- Viewing the POST log file 31
- To test the main unit 33
- To troubleshoot the main unit 33
- To test the expansion unit 34
- Testing an MBM 35
- Reset to factory settings 37
- Command Line Interface 39
- Maintenance CLI 40
- Chapter 4 43
- Check line programming 44
- To check line programming 44
- Trunk/Line data 44
- Data main panel 45
- Properties 46
- Preferences 47
- Restrictions 50
- Assigned DNs 51
- Restoring system data 52
- Verify the software inventory 53
- Obtaining software updates 54
- Chapter 5 55
- Troubleshooting example 2 57
- Troubleshooting example 3a 64
- Troubleshooting example 3b 64
- Troubleshooting example 4 65
- Troubleshooting example 5 66
- Troubleshooting example 6 71
- Troubleshooting example 7 71
- Chapter 6 73
- Start-up profile fails 74
- Chapter 6 Recovery trees 75 75
- 76 Chapter 6 Recovery trees 76
- Chapter 6 Recovery trees 77 77
- 78 Chapter 6 Recovery trees 78
- Chapter 7 79
- MIBs N Y 80
- Web page 80
- BCM system Web page 80
- Chapter 8 83
- Utilities 84
- Accessing the CLI 85
- Using the Configuration CLI 86
- Using the Maintenance CLI 86
- Chapter 9 89
- Table 21 Release reasons 90
- Chapter 10 91
- Chapter 11 93
- To restore data from the BCM 94
- Password protection 95
- Fault management 96
- System and status information 97
- Figure 23 Save dialog box 99
- Viewing the system health 100
- Connectivity problems 101
- IP addresses 102
- NN40170-700NN40170-700 104
- Chapter 12 105
Relacionado con productos y manuales para Redes Avaya Business Communications Manager - BCM 5.0
Redes Avaya Configuring Line Services Manual de usuario
(268 paginas)
(268 paginas)
Redes Avaya E1 Manual de usuario
(52 paginas)
(52 paginas)
Redes Avaya BCM Imaging Tool Guía de usuario
(40 paginas)
(40 paginas)
Redes Avaya an Expansion Module in a BayStack ARN Router (114202 Rev. A) Manual de usuario
(40 paginas)
(40 paginas)
Redes Avaya BayRS Version 15.7.0.0 aviso
(80 paginas)
(80 paginas)
Redes Avaya SIP DECT Fundamentals Manual de usuario
(292 paginas)
(292 paginas)
Redes Avaya BCM450 Manual de usuario
(92 paginas)
(92 paginas)
Redes Avaya Nortel Business Communications Manager 450 1.0 Guía para resolver problemas
(102 paginas)
(102 paginas)
Redes Avaya BCM 3.6 Manual de usuario
(12 paginas)
(12 paginas)
© 2020, manymanuals.es. Todos los derechos reservados | 0.061 s |
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Comentarios a estos manuales