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Chapter 3 Hardware Troubleshooting 31
BCM 5.0 Troubleshooting Guide
Table 12 LED Status
Power on self test (BCM450 only)
The information in this section applies to the BCM450 platform only.
The power on self test (POST) feature tests basic hardware functionality when the BCM450
system powers up, and stores the results in a log file. You can view the log file for hardware
failures.
Viewing the POST log file
1 Use Element Manager to transfer the log files to your PC. For more information about how to
transfer log files, see Nortel Business Communications Manager 5.0 Administration and
Security (NN40170-603).
2 View the bootloader.log file.
3 Check the log file for errors. The figure Example: Bootloader.log file with no errors on page
32 shows a bootloader.log file with no errors.
LED Status Description
Blinking power LED Indicates a user input
window; the BCM50 system is
waiting for user input.
Solid power LED Indicates caution for extreme
action.
Red/Green Level of reset
Blinking status LED Indicates an interim state, the
system is trying to establish
user input.
Solid status LED Indicates confirmation of user
selection
Note: Power LED has priority over Status LED.
- BCM 5.0 Troubleshooting Guide 1
- Trademarks 2
- Task List 3
- Contents 5
- Chapter 1 9
- Acronyms 10
- Chapter 1 Introduction 11 11
- Table 1 List of acronyms 11
- 12 Chapter 1 Introduction 12
- Chapter 1 Introduction 13 13
- 14 Chapter 1 Introduction 14
- Chapter 2 15
- Logical connections 16
- Chapter 3 17
- Troubleshooting BCM hardware 18
- Check LED indicators 19
- LAN port LEDs 21
- Media bay module LEDs 25
- DTM LEDs 26
- Check the wiring connections 27
- Verify the keycodes 28
- To restart the system 29
- Table 11 Reboot functions 30
- Function Description Impact 30
- Viewing the POST log file 31
- To test the main unit 33
- To troubleshoot the main unit 33
- To test the expansion unit 34
- Testing an MBM 35
- Reset to factory settings 37
- Command Line Interface 39
- Maintenance CLI 40
- Chapter 4 43
- Check line programming 44
- To check line programming 44
- Trunk/Line data 44
- Data main panel 45
- Properties 46
- Preferences 47
- Restrictions 50
- Assigned DNs 51
- Restoring system data 52
- Verify the software inventory 53
- Obtaining software updates 54
- Chapter 5 55
- Troubleshooting example 2 57
- Troubleshooting example 3a 64
- Troubleshooting example 3b 64
- Troubleshooting example 4 65
- Troubleshooting example 5 66
- Troubleshooting example 6 71
- Troubleshooting example 7 71
- Chapter 6 73
- Start-up profile fails 74
- Chapter 6 Recovery trees 75 75
- 76 Chapter 6 Recovery trees 76
- Chapter 6 Recovery trees 77 77
- 78 Chapter 6 Recovery trees 78
- Chapter 7 79
- MIBs N Y 80
- Web page 80
- BCM system Web page 80
- Chapter 8 83
- Utilities 84
- Accessing the CLI 85
- Using the Configuration CLI 86
- Using the Maintenance CLI 86
- Chapter 9 89
- Table 21 Release reasons 90
- Chapter 10 91
- Chapter 11 93
- To restore data from the BCM 94
- Password protection 95
- Fault management 96
- System and status information 97
- Figure 23 Save dialog box 99
- Viewing the system health 100
- Connectivity problems 101
- IP addresses 102
- NN40170-700NN40170-700 104
- Chapter 12 105
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