Avaya BCM 2.0 Networking Manual de usuario descargar pdf (Pagina 30)

30 Troubleshooting Enterprise Edge Message Networking

Enterprise Edge 2.0 Message Networking Set Up and Operation Guide P0911952 Issue 02

Message transfer was interrupted

This error can occur if a system processing error occurs at the destination site during

message processing. The system does not attempt to resend the message.

• Contact your Network Administrator.

The Domain Name of the remote site in not valid

This error can occur if the Domain Name of the destination site is incorrect, the

domain name is deleted from the Network Site Table or the HOSTS file or Domain

Name Server is not configured with the site’s domain name. The system does not

attempt to resend the message.

• Contact your Network Administrator.

A connection to the remote site could not be established

This error can occur if your site cannot connect to the destination site. This problem

is likely a lack of Internet Protocol (IP) connectivity. The system does not attempt

to resend the message.

• Contact the destination site or the Network Administrator and verify that the site

is on the network.

The media is not supported at the destination

This error can occur if you send a Fax Message to a destination site that does not

have the FAX option installed or the destination site voice encoding is incorrectly

specified in the Network Site Table. The system does not attempt to resend the

message.

• Contact the destination site and verify that they have the Enterprise Edge Voice

Messaging FAX option installed and enabled.

• Contact your Network Administrator.

The network is experiencing problems

This error can occur if your site is busy sending other network messages and cannot

send your message or a system error has occurred. The system does attempt to

resend the message.

• If you receive the same Non Delivery Notification voice prompt, contact your

Network Administrator.

The destination site’s mailbox is full

This error can occur if the destination site’s mailbox is full. The system does not

attempt to resend the message.

• Contact your Network Administrator.

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Avaya BCM 2.0 Networking Manual de usuario Pagina 30