Avaya CallPilot Message Networking Manual de usuario descargar pdf (Pagina 65)

Chapter 6 Troubleshooting Non Delivery Notification messages 65

CallPilot Message Networking Set Up and Operation Guide

A connection to the remote site could not be established

This error can occur if your site cannot connect to the destination site. The problem is likely a lack

of Internet Protocol (IP) connectivity. The system does not attempt to resend the message.

Solution:

• Contact the destination site or the Network Administrator and verify that the site is on the

network.

The media is not supported at the destination

This error can occur if you send a fax message to a destination site that does not have the Fax

option installed. The Fax option is not available for CallPilot 100/150. The system does not

attempt to resend the message.

Solution:

• Contact the destination site and verify that it has the Fax option installed and enabled

• Contact your Network Administrator

The network is experiencing problems

This error can occur if:

• your site is busy sending other network messages and cannot send your message

• a system error has occurred

The system attempts to resend the message:

• If you receive the same Non Delivery Notification voice prompt, contact your Network

Administrator

The destination site mailbox is full

This error can occur if the destination site’s mailbox is full. The system does not attempt to resend

the message.

Solution:

• Contact your Network Administrator.

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Avaya CallPilot Message Networking Manual de usuario Pagina 65