Avaya Launcher and Business Element Manager Manual de usuario descargar pdf (Pagina 26)

26 Chapter 5 Frequently asked questions

NN40171-700

As of Application Launcher 1.04: As of a new update, any application installed by the Application

Launcher can also be un-installed using the Start Menu > Program Files > Avaya > Business

Element Manager > Uninstall application.

Where is the Business Element Manager on my PC?

The Business Element Manager is installed by the Application Launcher in the current users

profile in the .bcm/BCM folder.

For example:

C:\Documents and Settings\pcuser\.bcm\BEM\.

Where is Business Element Manager node list stored?

The Business Element Manager node list resides in the following path:

[root folder of Element Manager install]\bin\access\summary.xml

For example:

C:\Documents and Settings\pcuser\.bcm\BEM\bin\access\summary.xml

Or, for an older Business Element Manager install:

C:\Program Files\Avaya\Business Element

Manager\BusinessElementManager\bin\access\summary.xml

Application Launcher

This section answers common questions about the Application Launcher.

Where are the installed applications?

The Application Launcher downloads and caches applications to a user’s profile in the folder

.bcm. For example, on a Windows XP machine this is:

Documents And Settings\[username]\.bcm.

Browser running with add-ons disabled.

If you see a message in your Internet Explorer that says, "Internet Explorer is currently running

with add-ons disabled. Click here to manage, disable or remove your add-ons.", it likely means

that the shortcut you used to run internet explorer has the option "-extoff".

To fix the issue, create a new shortcut to Internet Explorer without the -extoff option.

The following image shows the option after it is enabled.

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Avaya Launcher and Business Element Manager Manual de usuario Pagina 26