Avaya Launcher and Business Element Manager Manual de usuario descargar pdf (Pagina 25)

Troubleshooting Guide for Application Launcher and Business Element Manager

Chapter 5

Frequently asked questions

This chapter answers common questions about the Business Element Manager and the Application

Launcher.

Business Element Manager

This section answers common questions about the Business Element Manager.

Will the new version of Business Element Manager work with older versions of the Avaya

Business Communications Manager (Avaya BCM)? For instance, will Business Element

Manager 61.0.1 work with BCM50 1.0?

Yes, the Business Element Manager is backwards compatible with older versions of Avaya BCM.

Can I copy my new Business Element Manager node list and cartridges to an older version of

Business Element Manager?

No, this is not supported as the formats have changed.

I started up Business Element Manager but I don’t see my node list.

You may have selected the incorrect shortcut to the Business Element Manager. Ensure that the

version of the Business Element Manager is 61.0.1 or later using the Help -> About in the

Business Element Manager.

The new Business Element Manager is located in the user’s profile for example, in Windows XP

this is by default:

C:\Documents and Settings\pcuser\.bcm\BEM\

If the version of the Business Element Manager is correct, copy the node list and cartridges from a

backup copy of the node list and cartridges to the newly installed Business Element Manager

location.

How do I uninstall an earlier version of the Business Element Manager?

You can safely use the Control Panel to uninstall the Business Element Manager that was not

installed using the Application Launcher. Ensure that you keep a copy of your Node List

(summary.xml) and Cartridge files.

How do I remove applications installed by the Application Launcher?

You can uninstall applications installed by the Application Launcher by using the Advanced tab of

the Application Launcher.

Warning: You must ensure that you only uninstall the previous version of the

Business Element Manager after you install the new version of the Business Element

Manager.

1 2 ... 20 21 22 23 24 25 26 27 28

Sin comentarios

Avaya Launcher and Business Element Manager Manual de usuario Pagina 25