Avaya IVR Guía de configuración descargar pdf (Pagina 24)

24 Chapter 2 Installing Interactive Voice Response

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9. Add IP information for the Business Communication Managers to the HOSTS

file

For all BCM names which cannot be resolved with DNS, update the HOSTS file.

1 On the workstation where you are installing PeriView, locate the HOSTS file in the folder

C:\Winnt\System32\drivers\etc.

2 To make sure the HOSTS file is not read-only:

• Right-click the HOSTS file and click Properties.

• Clear the READ-ONLY box if it is selected.

3 Edit c:\winnt\system32\drivers\etc\HOSTS using Notepad: add the IP address and the BCM

name for each BCM to be administered by this PeriView workstation (except the BCM names

which can be resolved with DNS) at the end of the Hosts file.

For example, if PeriView needs to administer BCM1, BCM2 and BCM3, the BCM1 IP

address can be obtained from a DNS server, but BCM2 and BCM3 cannot. Therefore the hosts

file should have these entries:

127.0.0.0 loopback

47.10.10.10 BCM2

47.10.10.20 BCM3

4 Save the changes and close the file.

Note: Do this procedure only if the Business Communications Manager names that are to

be administered by this PeriView workstation cannot be resolved with DNS.

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Avaya IVR Guía de configuración Pagina 24