Avaya CP Unified Messaging Manual de instalación descargar pdf (Pagina 53)

Chapter 4 Troubleshooting 53

CallPilot Unified Messaging Installation and Maintenance Guide

No desktop capabilities

The subscriber tries to log on and sees this message:

If this occurs, make sure that:

• you have enabled enough desktop messaging keycodes. If there are not enough keycodes

enabled the subscriber will be able to login to the mailbox via the telephone interface but not

the desktop.

• there are enough mailbox keycodes enabled to support the number of mailboxes that are

initialized in the system. If you have used all the mailboxes available on your system the

subscriber will not be able to log on to their mailbox from the telephone or desktop.

CallPilot Logon Failure

The subscriber sees a message that their computer is not connected to the network.

Tell the subscriber to contact their network administrator.

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Avaya CP Unified Messaging Manual de instalación Pagina 53