
Troubleshooting a Network Connection Problem
6-27
If it is, configure the DCE for DSR to follow CD, or configure DSR to be in
the off state until the DCE receives a DTR signal, and reconnect the CSUs.
Unfortunately, DCE manufacturers use inconsistent terminology for these
settings.
The V.35 pin assignments are
• RLSD (received line signal detect) Pin F
• RI (ring indicator) Pin J
• DSR (data set ready) Pin E
• DTR (data terminal ready) Pin H
Troubleshooting ISDN BRI and PRI
Troubleshoot ISDN BRI and PRI as follows:
1. (ISDN PRI only) Verify that MCT1/MCE1 initialized correctly.
Example
# 7: mm/dd/yy 10:38:39.363 DEBUG SLOT 4 DS1E1 Code: 50
Connector COM1, Logical Line 1 time_slot = 16.
Connector COM1, Logical Line 1 time_slot = 17.
Connector COM1, Logical Line 1 time_slot = 18.
Connector COM1, Logical Line 1 time_slot = 19.
Connector COM1, Logical Line 1 time_slot = 20.
Connector COM1, Logical Line 1 time_slot = 21.
Connector COM1, Logical Line 1 time_slot = 22.
Connector COM1, Logical Line 1 time_slot = 23.
Connector COM1, Logical Line 1 time_slot = 24.
Connector COM1, Logical Line 1 initialization complete
2. Filter the log to display messages of all severity levels for the ISDN, ISDN
BRI, and switched access services running on the slots in question.
The Technician Interface command is
log -fftwid -eISDN -eISDN_BRI -eSWSERV -s
<slot_no.>
Note: This is the preferred way to resolve this problem. However, if the CSUs
do not support this solution, use the Configuration Manager to edit the
connector of the backup line, click on modem, and disable the ring indicator.
DTR then goes high only if the primary line becomes unavailable.
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