Avaya R5.0: Guía de configuración descargar pdf (Pagina 17)

BCM Rls 5.0 Configuration Guide For: MTS/Allstream SIP Trunking

2009-00002508 Page 17 of 20

5.1.7.2 Configuring AA to Answer Incoming Calls

Alternatively, the AA on the BCM can be configured to answer incoming calls and then call routed to a

target phone on the BCM by entering the extension of the phone at the AA prompt. To do this,

1. Navigate to Configuration

Telephony

Lines

Target Line and click on an unused target line

2. On the selected Target Line, set the “Pub. Received #” to the 10-digits of the MTS/Allstream

assigned DID.

3. Navigate to Configuration

Application

Voice Messaging/Contact Center

4. Click on the Launch CallPilot Manager.

5. This launches a web browser to the BCM. Log in with the administrator credentials

6. On the left hand navigation menu, click on Auto Attendant

7. In the Line Administration web page, scroll down to the Target Line configured in Step 1.

8. Under the Command Column, click Change

9. In the Line Properties web page, select Auto-Attendant as the Answer Mode

10. Click the Submit button.

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Avaya R5.0: Guía de configuración Pagina 17