Avaya CallPilot 2.5 Unified Messaging Guía de usuario Pagina 1

CallPilotTMDesktop Messaging User Guidefor Internet ClientsRelease 2.5

7Welcome to CallPilotCallPilot from Nortel Networks is an advanced business communications system that offers exceptional flexibility for managing you

8Getting startedAbout this guideThis user guide is an overview of how to use CallPilot with your Internet e-mail. The instructions and screen images s

9Logging in to CallPilotWhen you log in to your e-mail, you can log in to CallPilot at the same time.Note: If the Remember password option is availabl

10Working with your CallPilot messagesWhen you open your e-mail with CallPilot installed, your CallPilot messages appear in your Inbox. You can open,

11Playing voice messagesTo select your telephone or computer to play voice messagesYou can choose to play your voice messages from your telephone or y

12Viewing fax messagesIn order to receive faxes, your CallPilot administrator must enable fax capability for your mailbox.To view a fax message 1 Doub

13Composing voice messagesTo compose and send a CallPilot voice message, you record a message and save it as a file, then attach the file to a new mes

14Composing fax and text messagesTo create a fax, your CallPilot mailbox must have fax capability, and your computer must have Desktop Messaging insta

15To send a single fax or text message1 In a new message form, add a fax file as an attachment, or type text. Fax files must be in .tif format. 2 Addr

16Creating and sending fax batch messagesTo send customized CallPilot fax messages to multiple recipients you can use Microsoft Word's Mail Merge

Business Communications Manager & CallPilot 100/150Updates to theDesktop Messaging User GuidesInternet ClientsPage 7 Call the sender of a messageC

171 Go to \Program Files\Nortel Networks\CallPilot\nda directory and open the Data.doc file.2 Add new columns or subtract existing ones, as required.

18 Common phone number symbols such as left and right parentheses and the dash are supported. Spaces are supported. Upper and lower case M used in

19First pageThe first page of the main document is a special page and does not become part of the final fax. Sample.doc is installed with the first pa

20/dt Delivery Type. Used to mark messages for Normal, Economy or Urgentdelivery. This field is optional.To complete the page, the Fax Number column h

21following is an example using the Sample.doc file:In this example, the document is customized for each recipient. Data source column headers are ins

224 Click OK in the Print dialog box to initiate the batch fax process.When the document is merged, data values from the data source file will be merg

23If a problem occurs while transferring the fax, a dialog similar to the following appears:If you select Yes, an attempt is made to resend the fax to

24Using fax cover pagesCallpilot DM Internet clients can choose to include a cover page with their faxes. These pages are typically designed and manag

25Modify and Preview cover pageYou can preview the current cover page and modify its contents by clicking the Modify button in the Nortel Fax Printer

26Click on Preview to view the current state of the cover page.The first time you access this page, CallPilot Desktop Messaging will try to fill in th

Outlook, Lotus Notes, GroupWisePage 7 Call the sender of a messageCall the sender of a message is not supported.Page 7 Access web-based My CallPilot t

27Addressing messagesTo address a message from an address book You can address a CallPilot message from the CallPilot Address Book on the server, or f

28Where:XXXX = Telephone or fax numberZZZZ = CallPilot Server FQDN (server and domain)Examples of valid fax and telephone number formats are:[CALLPILO

29Changing your mailbox settingsTo view or change your CallPilot access settingsYour administrator enters the default CallPilot access information for

30Changing audio settingsTo change the audio device and volumeYou can play and record your messages from your telephone or your computer. 1 On the Cal

31Using My CallPilotIf the web-based resources of My CallPilot are available for your mailbox, your administrator will provide you with the URL. For m

32Document informationCallPilot Desktop Messaging User Guide for Internet ClientsCopyright © 2003, Nortel Networks, All Rights ReservedInformation is

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iiCallPilot Desktop Messaging User Guide for Internet ClientsProduct releases: 2.5Document release: Standard 2.0Date: April 2004Copyright © 2003, Nort

iiiNortel Networks, the Nortel Networks logo, the Globemark, and Unified Networks, BNR, CallPilot, DMS, DMS-100, DMS-250, DMS-MTX, DMS-SCP, DPN, Dualm

ivPROMARK and RHOBOT are trademarks of DMI Promark, Inc.QUICKTIME is a trademark of Apple Computer, In.RADISYS is a trademark of Radisys Corporation.R

vContentsWelcome to CallPilot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Getting started . . . . . . . . . . . . . . . .

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