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Avaya BCM Networking Manual de usuario Pagina 28

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28 Troubleshooting Enterprise Edge Networking
Enterprise Edge Networking Set Up and Operation Guide P0908529 Issue 02
“The Domain Name of the remote site in not valid”
The Domain Name of the destination site is incorrect, the domain name is deleted
from the Network Site Table or the HOSTS file or Domain Name Server is not
configured with the site’s domain name. The system does not attempt to resend the
message.
• Contact your Network Administrator.
“A connection to the remote site could not be established”
Your site cannot connect to the destination site. This problem is likely a lack of
Internet Protocol (IP) connectivity. The system does not attempt to resend the
message.
• Contact the destination site or the Network Administrator and verify that the site
is on the network.
“The network is experiencing problems”
Your site is busy sending other network messages and cannot send your message or
a system error has occurred. The system does attempt to resend the message.
• If you receive the same Non Delivery Notification voice prompt, contact your
Network Administrator.
“The destination site’s mailbox is full”
The destination site’s mailbox is full. The system does not attempt to resend the
message.
• Contact your Network Administrator.
“The destination site’s mailbox does not exist”
The destination mailbox is removed, the System Administrator entered the wrong
mailbox number when the Network Delivery Mailbox was created, the Network
Delivery Mailbox was deleted before the message was sent or the mailbox number
entered for site-based addressing is incorrect. The system does not attempt to resend
the message.
• Verify the destination site mailbox number.
• Contact your Network Administrator.
“The destination site is not accepting network message delivery”
The destination mailbox exists, but is not initialized, the mailbox does not have the
Networking Class of Service assigned or the mailbox owner chooses not to accept
messages while away from the office. The system does not attempt to resend the
message.
• Contact the destination site or the Network Administrator.
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