Avaya Remote Feature Activation Getting Started with Remote Feature Activation (RFA) Manual de usuario descargar pdf (Pagina 38)

Important Product Information

38 Getting Started with Remote Feature Activation (RFA)

Interaction Center

RFA is used to obtain a license file for Interaction Center (IC) when:

● IC is purchased with Release 6.1.3 or later.

Note:

Note: When IC is purchased with Release 6.1.3 or later, the Interaction Center

Operational Analyst (IC/OA) Price Tool version 3.4 or later is required.

● IC is used in a production environment. If IC is being used for demonstration or evaluating

purposes, an RFA license is not needed.

● A single WebLM (one Host ID) environment is being used.

● A permanent license is needed.

● A change in the Host ID is needed. In this case the RFA Swap-Out functionality is used to

create a new license file containing the new Host ID.

Note:

Note: If your Avaya IC system includes multiple sites, or a redundant multi-server

solution, you need a series of segmented licenses. Each segmented license is

specific to a WebLM application in your Avaya IC system. In these situations,

RFA is not used to generate a license file. When RFA is not used to license IC,

the E-mail License Request process at icoak[email protected] is used.

SBS3000:

Communication

Manager in PCLAN

mode

Serial

number of

the H.248

gateway

Off Off On Off

SBS3000B: LSP Serial

number of

H.248

gateway

Off Off On On

Table 12: SBS licensing information (continued)

Licensed

Object

FEAT_IP_PNC FEAT_PNS FEAT_

PRETH

LSP

2 of 2

1 2 ... 33 34 35 36 37 38 39 40 41 42 43 ... 61 62

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Avaya Remote Feature Activation Getting Started with Remote Feature Activation (RFA) Manual de usuario Pagina 38