Avaya CallPilot Manager & Mailboxes BCM Rls 6.0 Manual de usuario descargar pdf (Pagina 6)

CallPilot Manager & Mailboxes

6 NN40011-016 Issue 1.2 BCM Rls 6.0

CallPilot Manager & Mailboxes

Overview

CallPilot Manager is a web-based application that you use to set up and

administer CallPilot applications.

CallPilot standard features include:

 Voicemail

 Automated Attendant

 Custom Call Routing (CCR)

 Fax Answering

CallPilot options include:

 Contact Center

 Fax

 Unified Messaging

 Message Networking

This guide leads you through the basic set up, administration, and operation

of CallPilot Manager and the creation of CallPilot Mailboxes (Voicemail). The

Fax Answering function is also described in this guide.

There are separate guides for Automated Attendant, Custom Call Routing

(CCR), Contact Center, Fax Messaging, Unified Messaging and Message

Networking.

Required Information

Before commencing installation it would be useful to determine Voicemail

requirements. Useful information would be:

 Number of Subscriber mailboxes required, and which extensions they

will be assigned to.

 Number of Guest mailboxes required.

 Number of Information mailboxes required.

 Whether or not the General Delivery mailbox will be used.

 Class of Service requirements for mailboxes users.

 Any viable Group List application.

 Requirement for Fax Answering.

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Avaya CallPilot Manager & Mailboxes BCM Rls 6.0 Manual de usuario Pagina 6