Avaya CallPilot 4.0 Unified Messaging Guía de usuario descargar pdf (Pagina 35)

Contacting the sender of a message

You can respond to a CallPilot or a GroupWise e-mail message with a telephone call

instead of a recorded message.

1 Select a message in your CallPilot or GroupWise Inbox.

2 Choose the Contact Sender item from the Tools> CallPilot Desktop

Messaging menu or click the Contact Sender icon in the toolbar.

CallPilot attempts to retrieve telephone numbers from the following fields:

 In the Novell GroupWise Address Book:

 Office Phone Number

 In the Novell Personal Address Books, Frequent Contacts:

 Office Phone Number

 Home Phone Number

 Mobile Phone Number

 In the CallPilot Address Book

 Office Phone Number

3 The e-mail sender’s Address Book entry can contain multiple numbers. Therefore

all telephone numbers that can be found for the sender in the Office, Home or

Mobile fields are presented to you in the Contact dialog box (see dialog box on

page 30). Choose the appropriate number and press the Call button. The

CallPilot Desktop client remembers any changes, if you select the Remember

Changes checkbox.

4 Answer the telephone when the telephone rings. CallPilot immediately calls the

sender of the message.

5 When you finish the call, hang up the telephone, or click Disconnect .

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Avaya CallPilot 4.0 Unified Messaging Guía de usuario Pagina 35