Avaya Call Detail Recording System Manual de usuario descargar pdf (Pagina 72)

72 Call Detail Recording display

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The CDR Client window

Using CDR Client you can view and print records. Figure 78 shows an example of the CDR Client

window.

Figure 78 CDR Client window

To use CDR Client:

1 Type the server name to connect to the Business Communications Manager server.

2 Click the Set Server button to apply the name.

3 Click the Start button to view call activity records.

The CDR Client maintains a limited number of records. New records replace old records after

the buffer is full.

4 Click the Stop button to stop viewing call activity records.

To print records as you view them:

1 Select the record you want to print or right click on the mouse to Select All.

2 Click the COPY button or right click on the mouse to copy the record to the clipboard.

3 Paste the record into a text application such as WordPad or Notepad.

4 Print the record.

Note: If you do not know the server name, ask your System Administrator.

Note: All records are maintained on the Business Communications Manager server. Use

Business Communications Manager Unified Manager to obtain records and print files.

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Avaya Call Detail Recording System Manual de usuario Pagina 72