Avaya BCM 2.0 TSP Server Guía de configuración descargar pdf (Pagina 6)

6

Enterprise Edge 2.0 TSP Configuration Guide P0911957 Issue 01

The figure Enterprise Edge TSP overview on page 6 shows how messages and

commands are passed between the client PCs and the Enterprise Edge system.

Enterprise Edge TSP overview

Operating system requirements

The Enterprise Edge server uses Windows NT Server 4.0 and Microsoft TAPI 2.1.

You must also install TAPI 2.1 on all of the client PCs. If you do not have TAPI 2.1

installed, refer to Installing Microsoft TAPI 2.1 on client PCs on page 17 for

instructions on how to install it.

Microsoft Windows NT Server

Microsoft TAPI

Enterprise Edge TSP

Server

Telephony application

Microsoft Windows

Microsoft TAPI

TSP client PC

Telephony application

Microsoft Windows

Microsoft TAPI

TSP client PC

Telephony application

Microsoft Windows

Microsoft TAPI

TSP client PC

Commands

from users

Responses from

Enterprise Edge

Enterprise Edge Software

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