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Product Correction Notice # 1840P

PCN Template Rev Date: Sep 27, 2011

vaya

–

Proprietary & Confiden

ial.

Use pursuant to the terms of signed agreements or Avaya

policy. All other trademarks are the property of their owners

Page 4 of 4

All trademarks identified by the ® or TM are

registered trademarks or trademarks,

respectively, of Avaya Inc.

Customers under the following Avaya coverage:

‐Warranty

‐Software Support

‐Software Support Plus Upgrades

‐Remote Only

‐Parts Plus Remote

‐Remote Hardware Support

‐Remote Hardware Support w/ Advance Parts Replacement

Help‐Line

Assistance

Per Terms of Services Contract or coverage

Remote or

On‐site

Services Labor

Per Terms of Services Contract or coverage

Avaya Product Correction Notice Support Offer

The Avaya Product Correction Support Offer provides out‐of‐hours support for

remote and on‐site technician installable PCNs, and Avaya installation for all

Avaya issued PCNs that are classified as “Customer‐Installable”. Refer to the

PCN Offer or contact your Avaya Account Representative for complete details.

Avaya Authorized Partner

Service Coverage Entitlements:

Avaya Authorized Partner

Avaya authorized Partners are responsible for the implementation of this

PCN on behalf of their customers.

http://support.avaya.com

, under “Support Contact Options” (this may also be

shown as Contact Us), under the “Heritage Nortel Part and Dispatch...” link.

Avaya Contacts:

For assistance with this PCN contact

your local or regional Service group.

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