Product Correction Notice # 1840P
PCN Template Rev Date: Sep 27, 2011
© 2011 Avaya Inc. All Rights Reserved.
vaya
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ial.
Use pursuant to the terms of signed agreements or Avaya
policy. All other trademarks are the property of their owners
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All trademarks identified by the ® or TM are
registered trademarks or trademarks,
respectively, of Avaya Inc.
What is the nature of the PCN? Software
This PCN addresses
and resolves
the following issues:
UNIStim Software Release 3.5 addresses specific quality improvements including
two customer reported issues related to random lock ups of these IP Deskphones.
It also includes Avaya branding for information that is shown on the IP Deskphone
display.
Level of Risk/Severity
Class 1=High
Class 2=Medium
Class 3=Low
Class 3
Is it required that this PCN be applied
to my system?
No, but Avaya recommends that all customers upgrade installed IP Deskphones to
the latest version of software at their earliest convenience.
The risk if this PCN
is not installed:
People using the 2001/2002/2004 IP Deskphones running UNIStim software may
encounter issues that have been addressed with this latest Software.
Is this PCN for US customers, non‐US
customers, or both?
Both.
Does applying this PCN disrupt my
service?
To minimize service disruption, applying the Software Upgrade to the
2001/2002/2004 IP Deskphones should be a planned activity.
Installation of this PCN
is required by:
Customer and/or Avaya Authorized Partner.
Release notes and workarounds are
located:
Additional information is included in the Readme Document included with the
Software Package that is available at http://support.avaya.com
How to determine if your product is
affected:
Customers with 2001/2002/2004 IP Deskphones running UNIStim Software should
upgrade installed units to this version at their earliest convenience.
Required materials
(If PCN can be
customer installed):
Download the 2001/2002/2004 IP Deskphone UNIStim Software Release 3.5
binary file and the Readme document from the Avaya support portal.
Provisioning instructions
(If PCN can be
customer installed):
For more details refer to the User Guides and Administration Guides that can be
downloaded from http://support.avaya.com
Finding the installation instructions
(If PCN can be
customer installed):
Installation instructions are included in the User Guide and Administration Guides
located online at: http://support.avaya.com
. Choose ‘Documentation’ and enter
‘2000 Series IP Deskphones’ when prompted for the Product Name.
SECTION 1A – PATCH INFORMATION
Note: Customers are required to backup their systems before applying the Patch.
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