Avaya Nortel Business Communications Manager 450 1.0 Guía para resolver problemas Pagina 4
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4 Task List
NN40160-700
Understanding system messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
To set Release Reasons ...............................................................................................83
Useful Troubleshooting Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
To use the Knowledge and Solution Engine..................................................................86
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
To perform a backup .....................................................................................................87
To restore data from the BCM450.................................................................................88
Completing a warm or cold reset...................................................................................89
Recovering a lost password ..........................................................................................89
To view an alarm ...........................................................................................................90
To acknowledge an alarm .............................................................................................91
Using the Element Manager to transfer log files............................................................91
Capturing the current configuration ...............................................................................93
Viewing the system health.............................................................................................94
Viewing specific process states.....................................................................................94
Verify the current software revision ...............................................................................95
Viewing the system ID and serial number .....................................................................95
Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
- BCM450 Troubleshooting Guide 1
- Trademarks 2
- Task List 3
- Contents 5
- Chapter 12 8
- Chapter 1 9
- Acronyms 10
- Chapter 1 Introduction 11 11
- Table 1 List of acronyms 11
- 12 Chapter 1 Introduction 12
- Related publications 13
- 14 Chapter 1 Introduction 14
- Chapter 2 15
- Logical connections 16
- Chapter 3 19
- System status LEDs 20
- LAN port LEDs 21
- DTM LEDs 22
- Figure 3 DTM LEDs 23
- Table 4 DTM LED functions 23
- Check the wiring connections 24
- Verify the keycodes 24
- To restart the system 26
- Power on self test 27
- To test the main unit 29
- To troubleshoot the main unit 29
- To test the expansion unit 29
- Testing an MBM 30
- Troubleshooting the FEM 31
- To check the ATA2 wiring 32
- Reset to factory settings 32
- Reset levels 33
- Monitoring the boot process 34
- Chapter 4 37
- Check line programming 38
- To check line programming 38
- Trunk/Line data 38
- Properties 40
- Preferences 42
- Restrictions 45
- Restoring system data 46
- Verify the software inventory 48
- Chapter 5 51
- Troubleshooting example 2 53
- Troubleshooting example 3a 59
- Troubleshooting example 3b 59
- Troubleshooting example 4 61
- Troubleshooting example 5 62
- Troubleshooting example 6 67
- Troubleshooting example 7 67
- Chapter 6 69
- Start-up profile fails 70
- Chapter 6 Recovery trees 71 71
- 72 Chapter 6 Recovery trees 72
- Chapter 6 Recovery trees 73 73
- 74 Chapter 6 Recovery trees 74
- Chapter 7 75
- Chapter 8 79
- Utilities 80
- Command Line Interface 80
- Using the Configuration CLI 81
- Using the Maintenance CLI 82
- Chapter 9 83
- Table 13 Release reasons 84
- Chapter 10 85
- Chapter 11 87
- Password protection 89
- Fault management 90
- System and status information 91
- Figure 16 Save dialog box 93
- Viewing the system health 94
- Connectivity problems 95
- Ethernet Loop 96
- No Ethernet Loop 96
- • Subnet mask: 255.255.255.0 97
- • IP address: 192.168.2.2 97
- • Subnet mask: 255.255.254.0 97
- NN40160-700NN40160-700 100
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