
Avaya MultiVantage™ Configuration Manager Installation and Configuration 11
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This chapter contains resources and notices that are pertinent to
Avaya MultiVantage™ Configuration Manager (MCM).
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Avaya provides our customers with a variety of planning,
consulting, and technical services. The sections below briefly
describe the resources and services that are available.
Client executives the customers’ primary source to obtain
information and explore custom options to meet their specific
business needs.
The Avaya Enterprise Management Support Home page web site
contains the system requirements and other provisioning and
connectivity information for MCM. See "Avaya Contact
Information" on page 12 for the web address.
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ATAC works with client teams to develop detailed solutions for
connectivity to MultiVantage™ solutions. The ATAC also designs
network configurations to support MCM.
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For this product, RNIS offers customers the following services:
• Verify platform readiness
• Remotely install MCM
• Connect and configure voice systems to work with MCM
• Verify customer acceptance
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