
BULLETIN ID: 2007008490, Rev 1
PUBLISHED: 2007-12-07
STATUS: Active
REGION: APAC
CALA
EMEA
GC
NA
PRIORITY: Information
TYPE: Bulletin
Background:
This bulletin is in response to an issue where the runtime image is no longer valid or found. In some cases the error is
caused by a unit experiencing a power glitch when the flash is being written to. It is the intent of this bulletin to show the
procedure to repair the switch on-site.
NOTE: Units exhibiting the symptoms described in this bulletin should NOT be returned through the RMA process. They
should be corrected in the field.
The list of model numbers that may experience this issue are:
Product Code Product Description or Next Level Group Name
AL2001016 BPS2000 10/100 PLCY SW -48VDC
AL2001A15 BPS2000 10/100 PLCY
AL4500A01-E6 4526FX (NO PC)
AL4500A02-E6 4550T (NO PC)
AL4500A03-E6 4526T (NO PC)
AL4500A04-E6 4548GT (NO PC)
AL4500A05-E6 4524GT (NO PC)
AL4500A12-E6 4550T-PWR (NO PC)
AL4500A13-E6 4526T-PWR (NO PC)
AL4500A14-E6 4548GT-PWR (NO PC)
AL4500A15-E6 4524GT-PWR (NO PC)
AL2500A01-E6 2526T (NO PC)
AL2500A02-E6 2550T (NO PC)
AL2500A11-E6 Ethernet Routing Switch 2526T-PWR - 24 port 10/100BaseT
AL2500A12-E6 2550T-PWR (NO PC)
AL1001A08 3510-24T NO POWER CORD
AL1001A01 BS 5510-48T NO PC
AL1001A02 BS 5510-24T NO PC
AL1001A03 BS5510-48T NO POWER CORD
AL1001A04 BS5510-24T NO PC
AL1001A09 5510-48T PER PORT - NO PC
AL1001A10 5510-24T PER PORT - NO PC
AL1001A05 BS5520-48T PWR NO PC
AL1001A06 BS5520-24T PWR NO PC
.
>TECHNICAL SUPPORT
. TECHNICAL BULLETIN
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Ethernet Routing Switch (ERS) Ethernet Switch (ES): How to recover a switch if
Agent is not found
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