Avaya VoIP Monitoring Manager Release 3.0 Configuration Manual de usuario descargar pdf (Pagina 25)

Issue 6 June 2005 25

Chapter 3: Interpreting Reports

Overview

This chapter describes how to interpret the Avaya VoIP Monitoring Manager reports.

Endpoint Reports

You can generate the following reports for endpoints:

● Summary Report

● Detailed Report

Interpreting Summary Reports for Endpoints

Figure 1 shows a sample Summary Report for an endpoint. Summary Reports show the QoS

data as a reading on a gauge. The needle on the gauge shows the average values measured

and the black inner arc shows the minimum and maximum values measured. Each of the three

QoS parameters is displayed on a separate gauge. You can alter these values by selecting Edit

> Report Properties. Summary Reports also show the date range during which the data was

collected, the type of endpoint that was monitored, and the phone number and IP address of

that endpoint.

You interpret the Summary Reports by noting where the needle on each gauge is positioned.

When the needle is positioned in either the yellow or red ranges, it indicates degradation in the

QoS. Table 4: Values for the Summary Reports

on page 26 describes the values for each of the

three QoS parameters on a Summary Report.

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Avaya VoIP Monitoring Manager Release 3.0 Configuration Manual de usuario Pagina 25