Avaya Business Communications Manager - CallPilot Programming Record Manual de usuario Pagina 1

Avaya Business Communications ManagerRelease 6.0Document Status: StandardDocument Number: NN40090-600Document Version: 04.02Date: October 2010CallPilo

10 Chapter 2 CallPilot programmingNN40090-600NN40090-600Customer informationPre-installationCustomer/Company: Installation date:Address: Notes:Telepho

Chapter 2 CallPilot programming 11CallPilot Programming RecordCallPilot GreetingsGreeting numberCaption: AM GreetingRecorded Greeting: Good morning. T

12 Chapter 2 CallPilot programmingNN40090-600NN40090-600Greeting TablesGreeting Table number: 1 to 99 Morning Aft

Chapter 2 CallPilot programming 13CallPilot Programming RecordCustom Auto Attendant Menu Enabled Y / NPrimary Language promptAlternate Language promp

14 Chapter 2 CallPilot programmingNN40090-600NN40090-600CallPilot line answeringLine number Telephone number(reference only)Answered by CallPilot Numb

Chapter 2 CallPilot programming 15CallPilot Programming RecordClass of ServiceYou can edit Class of Service values if you use CallPilot Manager. Use t

16 Chapter 2 CallPilot programmingNN40090-600NN40090-600Park and Page settingsPassword Expiry (in days)Enable Networking*Enable Personal Target Attend

Chapter 2 CallPilot programming 17CallPilot Programming RecordMailboxes* For more information see page 15 and page 38.** If this CallPilot option is e

18 Chapter 2 CallPilot programmingNN40090-600NN40090-600Voice Group ListsUse this table to record voice Group Lists. You can create fax Group Lists if

Chapter 2 CallPilot programming 19CallPilot Programming RecordCaller ID Routing TableTelephone numberTransfer To: Greeting TableExtensionMailboxCCR CC

© 2010 Avaya Inc.All Rights Reserved.NoticesWhile reasonable efforts have been made to ensure that the information in this document is complete and ac

20 Chapter 2 CallPilot programmingNN40090-600NN40090-600CCR Trees Home NodesCCR Tree number1 to 99 Enabled: Y

Chapter 2 CallPilot programming 21CallPilot Programming RecordCCR Tree programming templateUse this template to design CCR Trees. Each box represents

22 Chapter 2 CallPilot programmingNN40090-600NN40090-600Dialing Translation parametersLong Distance Access CodeArea CodeAccess CodeReply Translation Y

Chapter 2 CallPilot programming 23CallPilot Programming RecordDialing Translation TableFor each Dialing Translation Table entry, enter an Input value

24 Chapter 2 CallPilot programmingNN40090-600NN40090-600Auto Attendant settingsReturn to Auto AttendantY NUse Customized DigitsY NTo

Chapter 2 CallPilot programming 25CallPilot Programming RecordCallPilot system settingsMax Outcalling ChannelsEnable VoicemailY NEnable Group

26 Chapter 2 CallPilot programmingNN40090-600NN40090-600Operator and Business Status≤982 Password OPERATOR (67372867)Answer lines Y

27CallPilot Programming RecordChapter 3CallPilot optionsThis section contains the following tables:• "Digital Networking site table" on page

28 Chapter 3 CallPilot optionsNN40090-600NN40090-600Digital Networking site tableUse this table to record the properties for the Digital Networking si

Chapter 3 CallPilot options 29CallPilot Programming RecordAMIS site tableUse this table to record the properties for the AMIS sites you create.Site na

3CallPilot Programming RecordContentsChapter 1Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

30 Chapter 3 CallPilot optionsNN40090-600NN40090-600AMIS Call Blocking periodsUse this table to record your AMIS Call Blocking periods.Day Period Call

Chapter 3 CallPilot options 31CallPilot Programming RecordNetwork Site MailboxesUse this table to record the details of the Network Site Mailboxes you

32 Chapter 3 CallPilot optionsNN40090-600NN40090-600Network AMIS mailboxesUse this table to record the details of the Network AMIS mailboxes you creat

Chapter 3 CallPilot options 33CallPilot Programming RecordFax Overflow mailboxesMailbox number Fax machine extension number Mailbox nameSpoken nameF

34 Chapter 3 CallPilot optionsNN40090-600NN40090-600Fax On Demand mailboxesMailbox numberMailbox nameClass of ServiceDisplay in DirectoryY NSpoken

Chapter 3 CallPilot options 35CallPilot Programming Record* A caller can request a maximum of 8 faxes. A mailbox can store as many faxes as space perm

36 Chapter 3 CallPilot optionsNN40090-600NN40090-600Fax Group Lists*The Group List leading digit can be changed from the default of 9. This can be don

37CallPilot Programming RecordChapter 4CallPilot defaultsThis section contains the following tables:• "Class of Service default values" on p

38 Chapter 4 CallPilot defaultsNN40090-600NN40090-600Class of Service default values* If the Message Networking option is installed. 0 = indefinite; n

Chapter 4 CallPilot defaults 39CallPilot Programming RecordCallPilot system defaultsSystem propertiesMaximum number of outcalling channels 1Voicemail

4 ContentsNN40090-600NN40090-600Chapter 4CallPilot defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

40 Chapter 4 CallPilot defaultsNN40090-600NN40090-600Line answeringTable / Skillset Number 1Answer Mode NoneGreeting Table number 1Number of rings 0Gr

Chapter 4 CallPilot defaults 41CallPilot Programming RecordHoliday ScheduleHoliday Name (maximum of 63 characters) DateRepeating or Non RepeatingR= Re

42 Chapter 4 CallPilot defaultsNN40090-600NN40090-600

5CallPilot Programming RecordChapter 1Getting started About this guideThe CallPilot Programming Record includes:• a list of programming tasks for sett

6 Chapter 1 Getting startedNN40090-600NN40090-600Set up the Greeting Tables:• record custom Auto Attendant Menu prompt or use default• assign Greeting

Chapter 1 Getting started 7CallPilot Programming RecordFor these CallPilot defaults refer toClass of Service “Class of Service default values” on page

8 Chapter 1 Getting startedNN40090-600NN40090-600

9CallPilot Programming RecordChapter 2CallPilot programmingThis section contains the following tables:• "Customer information" on page 10• &