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Avaya Interaction Center DXX-1015-01 manuales

Manuales del propietario y guías del usuario para Ordenadores Avaya Interaction Center DXX-1015-01.
Ofrecemos 1 manuales en pdf Avaya Interaction Center DXX-1015-01 para descargar gratis por tipos de documentos: Manual de usuario


Avaya Interaction Center DXX-1015-01 Manual de usuario (74 paginas)


Marca: Avaya | Categoria: Ordenadores | Tamaño: 0.80 MB |

 

Tabla de contenidos

Avaya™ Interaction Center

1

CONTENTS

3

Contents

4

BEFORE YOU BEGIN

5

Product Documentation

6

Educational Services

7

CHAPTER 1

9

ADU SERVER

9

Cooperation of ADU Servers

10

CHAPTER 2

11

AGENT DATA UNIT

11

Listing Active ADUs

12

The ADUID

13

The ADU Data Table

13

ADU Contents

14

Core ADU Fields

15

Agent ADU Fields

16

Issue 1.0 June 2002 17

17

Voice Data Containers

19

Queue ADU Fields

20

Containers

21

Issue 1.0 June 2002 23

23

Container Configurations

24

Issue 1.0 June 2002 25

25

CHAPTER 3

27

MONITORING

27

Chapter 3 Event Monitoring

28

Monitoring Criteria: Syntax

29

Relational Operators

31

Boolean Operators

32

Monitoring Criteria: Examples

33

CHAPTER 4

35

Chapter 4 Alarms

36

CHAPTER 5

37

CONFIGURATION

37

Configuration Parameters

39

Issue 1.0 June 2002 39

39

Issue 1.0 June 2002 41

41

CHAPTER 6

43

Chapter 6 IDL Specification

44

CHAPTER 7

45

METHODS

45

Routing Requests

46

Method Overview

46

Issue 1.0 June 2002 47

47

ADU.Assign

48

ADU.Create

48

ADU.Deassign

49

ADU.DeleteOneValue

49

ADU.DeleteSubTree

50

ADU.DeleteValues

50

ADU.EventsIn

51

ADU.Find

51

ADU.FindByKey

52

ADU.FindOrCreate

53

ADU.ForceTerminate

53

ADU.ForwardEvent

53

ADU.GetActive

54

ADU.GetOneValue

54

ADU.GetSomeValues

55

ADU.GetSubTree

55

ADU.GetValues

56

ADU.GetValueHistory

56

ADU.GetValuesHistory

57

ADU.IncrValue

59

ADU.Monitor

59

ADU.RemoteWatcher

60

ADU.SetAndTerminate

60

ADU.SetAndTransfer

61

ADU.SetDefaultHistoryFilter

61

ADU.SetHistoryFilter

62

ADU.SetOneValue

63

ADU.SetValues

64

ADU.SetValuesExtended

64

ADU.Suspend

65

ADU.Terminate

65

ADU.TerminateMine

66

ADU.Touch

66

ADU.Transfer

67

Issue 1.0 June 2002 73

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